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Water Treatment Technical Service Rep.
Water Treatment Technical Service Rep.-January 2024
Appleton
Jan 31, 2026
About Water Treatment Technical Service Rep.

  JOB REQUIREMENTS: Company / Location Information We are one of theworld\'s leading manufacturers of water heating and water treatmenttechnologies in the world. We are a \$4.5 billion company with 140+years history and we employ more than 14,000individuals globally whopride themselves on providing the world with innovative watertechnology. We are committed to Continuous Improvement, not just in ourfactories or processes, but in our people. A O Smith Corporation will becelebrating their 150th year anniversaryin 2024. Primary Function WaterTreatmentTechnical Service Rep. is responsible for providingtechnical/troubleshooting assistance, general product information,warranty assistance, and limited parts order processing on product thatrequires extensive product knowledge. Their primary customers arewholesalers (Plumbing and Pump and Well), plumbers, well driller/pumpinstallers, water treatment professionals, general contractors, serviceprofessionals, facility maintenance personnel, architects, engineers andother professionals responsible for ensuring equipment is specified andserviced properly. Water Treatment Technical Service Rep. also works toassist callers to repair existing equipment or replace equipment whenneeded. Responsibilities Role Specific Responsibilities Often serves asthe main contact to our company for water treatment questions andequipment information Receives calls about treatment equipment andtechniques. Providing water analysis interpretation and productrecommendation Trouble shoot equipment problems in the field and directproper repair procedures recommending parts. Assist with sizing watertreatment based on facility size and water usage. Assisting withinstallation procedures. Referring homeowners and potential customers todealers and distributors for water treatment sales and service. Quotespecific commercial/industrial water treatment equipment utilizingengineered drawings and specs provided by customers. Perform audits andmodifications when needed on bill of materials for equipment builds.Perform quality control functions and programming inspections on allcommercial and industrial equipment before it leaves Water-Right. Workinternally on product improvement and advancement of new and existingproducts. Test and vet out issues that are identified either internallyor through feedback of dealers and distributors Provide technical datato internal Marketing Department for literature, and spec sheets onequipment. Provide specifications of equipment to caller... For fullinfo follow application link. A. O. Smith values employee excellence. Inour employment practices, we will not discriminate based on race, color,religion, sex, age, national origin, marital status, disability, orother legally protected status. We operate in a global environment andwill strive to create a workplace where men and women from diversebackgrounds can thrive and achieve their fullest potential. *****APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/E452A44FD0D44C77

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