The Quality Control Inspector is responsible for real time opening, inspections, disposition and re-wrapping of all REF Inspect Returns merchandise. The Quality Control Inspector reports issues to the Returns/QC Inspection Lead for documentation, and researches customer account comments and information in SAP and RP. This role supports the Returns/QC Inspection Lead to ensure all End of Day (EOD) tasks are completed. The Quality Control Inspector reports to the Returns Manager.
Pay: $17.00/hour
Job Responsibilities
Confirm systemic resting location of merchandise and note lock code
Confirm systemic reason code of merchandise to aid in disposition
Use REF Inspect Report to gain all additional systemic information to aid in disposition
Using documented opening procedure, open packaging and inspect merchandise
Using all available systemic information and physical condition of merchandise, disposition to RTS, CLR, TRASH, REPAIR
Using documented opening and re-wrap procedure, fully package and secure merchandise for handling
Systemically relocate merchandise to new appropriate location
Take digital photos to support reporting measure within Return/QC department
Material Handling merchandise to and from floor location throughout shift as needed
Communicate with Returns/QC Lead and other Returns management staff to identify issues
Recognize trends and patterns in merchandise damages and report to Lead
Required Qualifications
High School Diploma or equivalent experience in a Warehouse atmosphere
Ability to communicate proactively and effectively including comprehending and communicating detailed instructions, reading and writing, and having knowledge of commonly used concepts, practices, and procedures as required by the position.
Skilled at multi-tasking and managing competing priorities
Working knowledge of Windows Applications including Word, Excel and Outlook
Detail oriented and accurate
Demonstrates ability to quickly recognize and diagnose trends and patterns in product damages and location of damages
Must be able to work flexible hours determined by the needs of the department including weekends and evenings
Bob’s Discount Furniture is proud to be an Equal Opportunity Employer and is committed to reasonably accommodating qualified persons with disabilities to enable them to perform the essential duties of their position.
It is policy of Bob’s Discount Furniture, Inc., to provide equal employment opportunity to all employees and applicants for employment. No person shall be discriminated against or harassed because of race, religion, color, sex, age, national origin, disability, pregnancy, citizenship, veteran or military status, or any other protected status in accordance with federal, state or local law.
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Bob's Discount Furniture is an everyday value-priced furniture and bedding retailer expanding rapidly across the nation in the Northeast, Mid-Atlantic, Midwest and West Coast regions. No matter what you spend – whether $20 or $20,000, one standard applies to everyone. The company was founded in 1991 on the principle of providing unsurpassed values in the middle price range. Honesty and integrity are the hallmarks of the "Bob's Way" of doing business - a philosophy that applies to customer, co-worker, vendor and community relations. Bob’s truly values the contributions of every associate; therefore, along with opportunities for career growth we offer training, competitive compensation, outstanding benefits and a professional, fun, fast paced work environment. Our continued success has created exciting opportunities for our associates to enjoy truly rewarding careers. Our mission is to make quality and appealing furniture attainable for everyone and to bring integrity, transparency, and a little FUN to the furniture business. At Bob’s Discount Furniture, we have fun, we love what we do, and it shows in our expansive growth!