Job Description:

Role Summary/Purpose:

This role will focus on technical product delivery management for Synchrony Marketplace APIs and corporate channel digital tools by working with a team of Product Managers and business function teams across the organization to deliver on business goals. This role will develop and drive the delivery of multi-channel API integrations for pre and post authentication, consumer and business facing Synchrony channels.

We're proud to offer you choice and flexibility. You have the option to be remote, and work from home, or come into one of our offices. You may be occasionally requested to commute to our nearest office for in person engagement activities such as team meetings, training and culture events.

Essential Responsibilities:

Develop, manage and drive the Marketplace API roadmap based on marketplace and corporate channels product management needs, technology/back-end automation and efficiencies, and cross-functional stakeholder AO requests

Own the overall delivery of technical aspects of digital channel projects and tools development, including but not limited to, business listings, data management, AI enabled search tools, streamlining of customer journey and future innovation initiatives

Work with Adtech, Martech and IT teams to define the business architecture and build end to end solutions that deliver on consumer personalization and business ad decisioning goals

Partner with the Product Owner and Scrum Master to manage and prioritize the flow of work, including coordination with multiple development teams and trains using Scaled Agile methodology

Participate in the Agile Program Increment (PI) planning to define features, provide detailed requirements, plan releases and quality assurance testing

Lead multi-channel API integration for pre and post login environments of multiple corporate channels to deliver targeted marketing and servicing messages that enhance the customer experience and deliver on strategic initiative goals

Perform other duties and/or special projects as assigned

Qualifications/Requirements:

Bachelor's degree or, in lieu of a degree, a high school diploma/GED and 9+ years of digital marketing experience within the financial services or credit card industry.

5+ years of digital marketing and technology experience that includes experience developing and executing digital features, data integration and Web and App technology platforms

5+ years of project management experience, including proficiency in agile (preferred) or similar methodology.

Desired Characteristics:

Past success with building and maintenance of digital technology and channels

Outstanding communications, relationship building, influencing and collaboration skills

Demonstrated project management skills

Creative, self-motivated problem solver with a demonstrated ability to evaluate situations using multiple sources of information

Bachelor/Masters in Marketing, IT or related education

Positive, high-energy attitude with a passion for digital tools and technology

You are in-the-know of all things digital and can speak well to the latest trends in web experience, content, mobile, ecommerce, payments, etc.

Enjoy a balance of strategic work with hands-on-implementation

Organized, resourceful and results-driven; tenacity to get stuff done

High attention to detail and proven ability to manage multiple, competing priorities simultaneously

Can self-manage and work autonomously with a remote, dispersed team

Grade/Level: 12

The salary range for this position is 110,000.00 - 185,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance.

Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge.

Salaries are adjusted according to market in CA, NY Metro and Seattle.

Eligibility Requirements:

You must be 18 years or older

You must have a high school diploma or equivalent

You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process

You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.

New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations).

Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Our Commitment:

When you join us, you'll be part of a diverse, inclusive culture where your skills, experience, and voice are not only heard-but valued. We celebrate the differences in all of us and believe that our individual, unique perspectives is what makes Synchrony truly a great place to work. Together, we're building a future where we can all belong, connect and turn ideals into action. Through the power of our 8 Diversity Networks+ (https://www.synchronycareers.com/our-culture/#diversity) , with more than 60% of our workforce engaged, you'll find community to connect with an opportunity to go beyond your passions.

This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status.

Reasonable Accommodation Notice:

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time

Job Family Group:

Marketing