Working Hours/Days

　　7:00 am – 5:00 pm Monday- Friday , afterhours as needed

　　Overview

　　Manage all operational activities and assets within the construction product support marketing organization.

　　Basic Duties

　　Develop and execute short- and long-range plans in support of Altorfer strategic initiatives.

　　Frequently communicate with key customers to ensure that product and service offerings are delivered at a premium level; assist leadership in identifying solutions and executing strategies that improve customer relations, increases market share, and creates a foundation for sustainable revenue growth.

　　Analyze the local markets and relay information to leadership appropriately, reporting changes in competitive offerings, market stability, and growth opportunities.

　　Participate in collective bargaining negotiations.

　　Prepare reports by collecting, analyzing, and summarizing information.

　　Work in unison with the V.P. of Construction Sales, other Altorfer divisions, and Caterpillar representatives.

　　Travel to Altorfer locations and customer offices or job sites as needed.

　　Produce results based on established goals.

　　May perform other related duties as requested and/or assigned.

　　Qualifications

　　Minimum high school diploma and 4- year college degree and 10 year’s parts and/or service management experience within the construction equipment industry.

　　Excellent strategic planning & organizational skills are needed.

　　Proven ability to profitably manage large organizations.

　　Proven ability to express ideas and influence others in a positive manner to accomplish goals.

　　Exceptional leadership, conflict resolution, and negotiating skills.

　　Exceptional customer service aptitude with a strong ability to network with internal and external customers.

　　Must have an excellent understanding of equipment service operations.

　　Strong track record of leading by example in our core values: Honesty, Integrity, Safety, Humility, Teamwork and Compassion.

　　Proven track record leading a world-class safety focused service and/or parts operation.

　　Excellent interpersonal communication skills (written, e-mail, and verbal) are required.

　　Must have computing experience with MS Excel, Word, and general computer literacy.

　　Must take initiative; be team-oriented and willing to adapt to change.

　　Ability to work evenings and weekends with occasional overnight travel.

　　Must possess a valid driver’s license with clean driving record. This includes no more than 2 minor violations within the past 3 years and no major violations within the past 5 years (Motor Vehicle Report will be performed on final candidate).

　　Physical Requirements/Working Conditions

　　This position works in an office environment with occasional travel to other Altorfer facilities or customer jobsites. A professional appearance is a must. May on a continuous basis, sit at a desk for a long period of time; answer telephone calls and write or use a keyboard to communicate through written means. May on a continuous basis be on the shop or warehouse floor interacting with service and parts operations. Noise level in the shop environment is usually moderate, and the noise level in the office and warehouse environment is usually low. Must be flexible to work varying schedules and hours as needed. Occasional overnight travel may be required via motor vehicle or airplane. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

　　All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran .

　　Why Work for Altorfer?

　　At Altorfer, our iron is just the beginning. Our people make our company successful, and we would not be who we are without them. As a third generation, family-owned company created in 1957, we bring our values into how we do business. Everyone from technicians, sales representatives, administrative professionals, or somewhere in between is part of the “A-Team” and is crucial to our success. Here at Altorfer, we have over 35 locations and 1300 emp loyees with long tenure for you to learn from . We have a collaborative, family valued culture, with a great reputation in the industry . A company that offers competitive pay, excellent benefits, and a remarkable team of people to work with.

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　　Req No.2023-4725

　　CategoryManagement

　　LocationUS-IA-Cedar Rapids

　　Additional LocationsUS-IL-East Peoria | US-IL-Addison | US-IL-East Dundee | US-IL-Mokena

　　TypeRegular Full-Time

　　Union or Non-UnionNon-Union

　　DivisionHeavy

　　CompanyAltorfer Inc