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Vendor Operations Manager. Senior Associate (Hybrid)
Vendor Operations Manager. Senior Associate (Hybrid)-June 2024
Plano
Jun 8, 2025
ABOUT CAPITAL ONE
We’re working on some bold, transformative things—like changing banking for good. What’s in it for you? A career surrounded by brilliant minds. People from different backgrounds, experiences, and educ
10,000+ employees
Consumer Goods & Services, Financial Services
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About Vendor Operations Manager. Senior Associate (Hybrid)

  Plano 3 (31063), United States of America, Plano, Texas

  Vendor Operations Manager. Senior Associate (Hybrid)

  A Senior Associate, Vendor Management is responsible for supporting Business Unit adherence to corporate third party management policy by executing basic company policy requirements, and for ensuring that appropriate documentation exists for their assigned third party relationships. A Senior Associate, depending on the circumstances, be called on to support business relationship management efforts in TP monitoring, contract adherence, risk identification and remediation through document analysis, site assessments, third party communication, performance metric coordination with business stakeholders, TP project management, or other support as necessary. A Senior Associate, Supplier Management IS expected to work in a collaborative environment with internal customers, as well as with other appropriate stakeholder groups within Capital One.

  This position does require onsite attendance

  Location: This role is hybrid, where you will be expected to be in the office in Plano, TX for certain aspects of the role.

  Responsibilities:

  Support business units primary point of contact for third partiesExecute and evaluate TPM policy requirements for assigned complex third party relationshipsMonitor against third party contractual obligationsGoogle Expert and proficient building decksMonitor SLA's for key third party relationshipsProactively identify and/or mitigate basic third party related riskPartner with internal risk or oversight groups to perform all relevant TP monitoring requirementsResolve performance related issues/escalations with third partiesSupport invoice review, reconciliation and payment processPrepare and deliver monthly performance reviewsPerform tactical requirements for on-boarding/off-boarding of third partiesSupport and coordinate third party-related internal audits

  Basic Qualifications:

  High school diploma, GED, or equivalent certificationAt least 2 years of experience in operations management, vendor management, or risk management

  Preferred Qualifications:

  Bachelor's degree or military experience5+ years of experience in People Management2+ years of experience in Google Suites2+ years of experience in Process Management5+ years of experience in operations management, vendor management, or risk managementPMP, Lean, Agile or Six Sigma certification

  At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

  Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

  This role is expected to accept applications for a minimum of 5 business days.

  No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

  If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [email protected]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

  For technical support or questions about Capital One's recruiting process, please send an email to [email protected]

  Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

  Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

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