At Johnson Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com

Job Function:

MedTech Sales

Job Sub Function:

Key Account Management – MedTech (No Commission)

Job Category:

Business Enablement/Support

All Job Posting Locations:

HR001 Zagreb

Job Description:

The Clinical Specialist is responsible for building relationships with key accounts and provides a clinical support. The position will develop business opportunities across the Johnson Johnson MedTech range of products with leading clinical support and migrating Depuy Synthes new product for Account-based Business Plans. The role is also responsible for developing long-term positive customer relationships to build customer dedication and confidence in Johnson Johnson MedTech as a preferred supplier.

Achieve high levels of customer happiness through customer relationships, product support and services.

Provide a clinical support in Poland focus on Velys Robtic Assisted Solution procedure. Include providing recommendations about new features and product improvements.

Identify development opportunities and increase unit growth, profitability, and market share for target customers.

Improve the efficiency and effectiveness of customer delivered health care services to patients through in-service education and training where appropriate.

Support sales, scrub, marketing and franchise teams and other Johnson Johnson MedTech business/functional unit members through a cooperative and constructive approach to sales meetings, internal company relationships, account development and the resolution of day-to-day business issues.

Manage Account information through effective, timely reports and accurate customer records.

Continuously improve product knowledge and selling related skills to provide improved service to customers which differentiate JJ MedTech from competitors.

Work closely with marketing team in new product launch, clinical meetings training.

Run Training for commercial scrub technician team.

Reporting on cases completed

Office/Field time 25%/75%

Bachelor’s degree (medical technology or biomedical sciences preferable)

Min 3-5 years of experience with Medical Devices (required)

Clinical Specialist with proven experience in Arthroplasty (strongly preferred)

Must be able to work under pressure.

A strong team player with excellent interpersonal, communication presentation skills.

Strong, proven leadership skills, driven by a passion to excel in a customer-centric and innovative organization.