Immediately Hiring Valet Shift Lead!Why LAZ Parking?Immediately Hiring!Title: Valet Attendant Shift LeadCompensation: $18.29 - $20.00 per hour plus tipsLocation: Lively Downtown DenverFull-time/Part Time: M-Su open availabilityTeam AtmosphereGrowth OpportunitiesPay Activ - On-demand access to earned wages, get up to 50% of your earnedwages immediatelyPaid training: No experience? We have you covered!Free company uniformThe following programs are available to help support you,freeof charge.Health Coaching & ResourcesOne-on-one health coaching is available to allemployees whether you choose to enroll in LAZ Benefits or not.Employee Assistance Program (EAP)you and eligible members of yourhousehold have 24/7 access to confidential counseling.Smoking Cessation ProgramAdditional Valet Benefits:401(k) with Employer MatchMedical, dental, vision - 3 plan options!Competitive salary
The Spirit of the Position:The Shift Lead, Hospitalityoversees operations in the absence of locationmanagement while ensuring that increased revenue, managed expenses, andcustomer satisfaction is maximized by maintaining the highest level of servicethresholds and initiatives that are aligned with the expectations of ourclientPrincipal Job Duties:Support location management with the financial, operational, safetyandservice-relatedsuccess at their hotel.Attend daily stand-up meetings and resume meetings scheduled by client.Ensure LAZ internal stand-up meetings (Pre-Shifts or "Huddles") areheld each shift.Ensures staff adheres to rules of conduct, policies and procedures.Embrace, resolve, and see through to resolution any customer service orclient concerns.Communicates any challenges to Location Management to address.Additional duties as assigned.People:Assist with the management and development of the Hotel team to accomplishannual and periodic goals/initiatives, while embodying and using LAZParking's culture as a guideline.Identify high potential employees to support the organization's continuedgrowth, both within your region and outside.Ensureall safety initiatives from the National Safety & Training Manager,Hospitality are rolled out to new and existing employees.Any and all safety concerns are reported to the HospitalityManager/Assistant Hospitality Managers for review and suggestions on how toimprove safety at your hotel.Supervises, mentors, and trains staff on day-to-day activities in theabsence of management.Product:Assists in establishing performance standards, recommending, andimplementing changes to procedures when necessary.Drive service results and establish goals by monitoring and responding toresults from LAZ Service Shopper Reports and hotel internal service metrics.Responsible for cultivating client relationships and business retention.Implement and completeother projects, programs, and initiatives that mayarise from assignedhotel(s).Profit:Responsible for claims and safety related training and prevention initiatives.Responsible for overall financial success during their shift.Education:
High school diploma or GED required.Experience:Supervisory experience is preferred.Hotel and Valet Experience is a plus.Manual transmission is preferred, but not required.Strong customer service experience.Valid driver's license required.
Skills:Ability to communicate professionally and effectively.Ability to speak, read, and comprehends the English language.Must be open to feedback, differing opinions and other points of view.Demonstrates a sense of urgency and timeliness.Demonstrate the ability to seek improvement.Excellent team building and interpersonal skills.Ability to drive a standard transmission.Ability to produce and maintain an acceptable driving record and unrestricteddrivers' license.Physical Demands:Willingness to work in the elements - heat, wind, snow, rain, etc.Ability to lift push and pull at least50pounds.Ability to stand, walk and run for extended periods of time.Ability bend, stoop, squat and lift frequently throughout a shift.The physical demands described here are representative of those that must bemet by an employee to successfully perform the essential functions of thisjob.Reasonable accommodations may be made to enable individuals with qualifieddisabilities to perform the essential duties/functions.FLSA Status: Non-Exempt; Tipped
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LAZ Parking is an equal opportunity employer. In all our employmentpractices, including hiring, we are firmly committed to provide equal