Description

Responsibilities:

• Independently manage critical military spares purchase orders

• Efficiently clear order holds and submit data to the government WAWF site for delivery processing

• Regularly communicate with customers regarding the status of purchase order modifications, which may involve updating customer portals and supporting customer meetings

• Address daily customer inquiries and collaborate with various internal functions to resolve issues related to under lead time orders, schedule misalignments, and delivery schedules

• Provide updates on commitments, recovery schedules, metrics, and data to external customers

• Assist in resolving delivery level holds, including shipping, packaging, order holds, ITC, credit holds, portal issues, etc.

• Generate and provide necessary documents such as packing slips and CoCs to the customers

• Utilize SAP for sales order review and delivery/shipping related processing when needed

• Support internal reporting and contribute to the implementation of process improvements.

Requirements • Demonstrated proficiency in Customer Service and Sales.

• Experience with office functions and training.

• Familiarity with reviewing processes and 'About Time' software.

• Knowledge of Financial Notes and Metric Reporting.

• Experience with managing Purchase Orders and Shipping.

• Ability to liaise with Suppliers and contribute to Process Improvement.

• Proficiency in SAP R/3 software.

• Understanding of Specifications and Agreements.

• Experience with Recovery processes and Packaging Components.

• Ability to develop Validation Plans.

• Experience dealing with External Customers.

• Proficiency in Modification procedures.

• Experience with Quotations.

• Knowledge of A Plus and ASP - Active Server Page.

• Experience with online Portals and conducting Customer Meetings.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. Robert Half is not a law firm and does not provide legal representation. Robert Half project lawyers do not constitute a law firm among themselves. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use .