The New Amsterdam Theater is currently seeking friendly, enthusiastic, and reliable individuals with strong communication skills to join the Ushering Team for the opening of one of our shows in September. All applicants must be able to work a flexible schedule including matinees, nights, weekends and holidays. Shifts are defined as 4.5 hours in length, and a commitment to being available for a minimum of six total shifts per week.

　　Responsibilities include but are not limited to:

　　Meet, Greet and Welcome guests to the New Amsterdam Theatre

　　Politely directing and escorting guests to their seats and various areas within the theatre.

　　Providing guests with programs and other relevant materials, including inserting materials into programs.

　　Checking assigned section for cleanliness.

　　Visually sweep the theaters to check for potential safety issues and lost and found items.

　　Be aware of and enforce appropriate house rules.

　　Flexibility with schedule changes and assignments can include aisle directing and seating on the Orchestra, Mezzanine & Balcony levels, guest elevator posts and audience exits.

　　Available to work occasional special events on short notice.

　　Must be aware of, and follow, the proper procedures for assisting guests with disabilities.

　　Attend pre-event Usher meetings and other trainings as required by management.

　　Demonstrate or be willing to learn in-depth knowledge of the New Amsterdam Theatre and demonstrate command of the safety and evacuation procedures from all points within each venue.

　　Qualifications

　　At least 1 year of experience in a customer service environment

　　Excellent communication and guest service skills.

　　Passion for interacting with and providing an inclusive, high quality experience for Guests from a diversity of backgrounds

　　Capable of working in a fast pace ever changing environment

　　Positive attitude with the ability to work as a team player.

　　Must learn, have full knowledge of, and follow all Guest Service procedures and guidelines

　　Demonstrated commitment to valuing diversity and contributing to an inclusive working and learning environment.

　　Ability to work a flexible schedule including matinees, nights, weekends and holidays. Shifts are defined as 4.5 hours in length, and a commitment to being available for a minimum of six total shifts per week.

　　Regular weekly shifts include (schedules are subject to change during certain weeks):

　　Tuesday Evening: 5:30-10pm

　　Wednesday Matinee – 11:30am-4pm

　　Wednesday Evening: 5:30-10pm

　　Thursday Evening: 5:30-10pm

　　Friday Evening: 6:30-11pm

　　Saturday Matinee: 12:30-5pm

　　Saturday Evening: 6:30-11pm

　　Sunday Matinee: 1:30pm-6pm

　　This is a union affiliated position. Upon 31 days of accepting the Usher role, the employee will need to join the IATSE Local 306.

　　The starting rate for this union role in New York is $15.95 per hour.

　　DISNEY THEATRICAL GROUP (DTG) operates under the direction of Thomas Schumacher and is among the world’s most successful commercial theatre enterprises. Through Disney Theatrical Productions, Disney on Ice and Disney Live!, DTG brings live entertainment events to a global annual audience of more than 19 million people in more than 50 countries. Under the Disney Theatrical Productions banner, the group produces and licenses Broadway musicals around the world, including Beauty and the Beast, The Lion King, Elton John & Tim Rice’s Aida, TARZAN®, Mary Poppins, a co-production by Disney and Cameron Mackintosh and The Little Mermaid. Disney Theatrical Group also delivers live shows globally through its license to Feld Entertainment, producer of Disney on Ice and Disney Live! For the past 30 years, Disney on Ice and Disney Live! have brought beloved Disney stories and characters annually to over 12 million guests in nearly 50 countries worldwide through productions such as Princess Wishes, Finding Nemo, Worlds of Fantasy, Let’s Celebrate! and Mickey’s Rockin’ Road Show. In addition, DTG licenses musical titles for local, school and community theatre productions through Music Theatre International.

　　This position is with Buena Vista Theatrical Group, Ltd.

　　The Walt Disney Company is an Equal Opportunity Employer.

　　The starting rate for this union role in New York is $15.95 per hour.

　　Job ID: 10076701

　　Location: New York,New York

　　Job Posting Company: Disney Theatrical Group

　　The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email [email protected] with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.