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User Experience & Documentation Specialist
User Experience & Documentation Specialist-March 2024
Natchez
Mar 28, 2026
About User Experience & Documentation Specialist

  +-----------------------------------+-----------------------------------+| Job Title | User Experience & Documentation || | Specialist |+-----------------------------------+-----------------------------------+| FLSA Status | Non Exempt |+-----------------------------------+-----------------------------------+| Posted Salary Range | $30,000 - $40,000 |+-----------------------------------+-----------------------------------+| Employment Status | Full Time |+-----------------------------------+-----------------------------------+| Department | Center for Information Technology || | & Services |+-----------------------------------+-----------------------------------+| Job Summary | || | || | The incumbent produces the || | human-machine interaction for || | software applications developed || | and maintained by the Center for || | Information Technology Services. || | || | || | |+-----------------------------------+-----------------------------------+| Knowledge Skills and Abilities | || | || | Knowledge of wire framing and/or || | prototyping tools and || | methodologies || | Knowledge of core  || | || | GUI and  || | || | WUI principles and practices || | Excellent communication skills, || | verbal, written and || | interpersonal || | Ability to solicit and || | incorporate diverse perspectives || | Ability to effectively engage and || | leverage peer feedback || | Ability to influence || | cross-functional teams without || | formal authority || | Ability to effectively multitask || | Ability to effectively execute || | against aggressive timetables || | Ability to design web and mobile || | solutions for enterprise || | platforms || | || | |+-----------------------------------+-----------------------------------+| Essential Job Functions | || | || | Assists with ensuring the || | university complies with || | accessibility standards || | Contribute to writing and || | updating communication and || | technology policy, procedures, || | and training manuals.  || | Manages university Mobile || | App/Banner Self-Service || | Assists with the university's || | website/content || | Manages university workflows via || | Banner/Microsoft || | Assists with Enterprise || | Applications implementation || | Troubleshoot issues with || | Enterprise end-users || | Conduct specialized inquiries || | resulting in organization, || | analysis, interpretation and || | dissemination || | of information pertinent to || | project/data issues in || | administrative planning, || | decision-making, research || | objectives, and pertinent || | regulations. || | Liaison for several Banner || | Modules and Enterprise || | Applications  || | Documents all processes for || | Enterprise Applications and  || | || | LMS || | Keep inventory of Enterprise || | Applications &  || | || | LMS contracts and service || | agreements  || | Other duties as assigned || | || | |+-----------------------------------+-----------------------------------+| Qualifications | || | || | Master's Degree equivalent || | experience || | One (1) year related experience || | || | |+-----------------------------------+-----------------------------------+| Licensing and Certifications | || |

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