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(USA) Senior Manager, Technology Operations
(USA) Senior Manager, Technology Operations-November 2024
Rogers
Nov 11, 2026
ABOUT WALMART
At Walmart, we save people money so they can live better.
10,000+ employees
Consumer Goods & Services, Technology
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About (USA) Senior Manager, Technology Operations

  Position Summary...

  What you'll do...

  Join the team driving digital strategy and transformation for Walmart's Global Governance (GG) organization. The Senior Manager, Technology Operations role is an important role on the GG Digital Acceleration team that oversees technology alignment with strategic business objectives, execution of our digital solutions, provides direction on long-term technology strategy, and explores new technology opportunities to drive efficiency and effectiveness.

  The Global Governance organization is a critical support function for Walmart. We serve as guides for the business, here to protect and manage risk for the company while ensuring the business has the information and knowledge to operate effectively. The Senior Manager, Technology operations role will be the vertical lead supporting technology initiatives for the Global Governance Strategy, Risk, & Operations department.

   What you'll do....

  • Manage intake of new technology initiatives from concept through implementation; conduct discovery sessions to identify customer, operational and compliance needs; translate high level requirements into features in collaboration with other stakeholders; develop and communicate business plans and priorities; writes objectives, key results, and strong success criteria to measure progress against; adjusts performance accordingly, develop contingency plans; and demonstrates adaptability, support continuous learning

  • Drive and execute projects across divisions ensuring tasks are executed to achieve project goals; monitor progress versus project plans; manage changes to project plans; prioritize, resolve, and analyze critical issues; accountable for user adoption through strong change management; involved in and may lead the change, training, and communication activities involved in launching a new technology product

  • Manage product planning roadmaps and backlog; coordinate budgeting efforts with other business units; assemble budget estimates from technology managers; assess return-on-investment or recurring need to prioritize budget requests; identify personnel needs for projects; and prepare future budget recommendations for senior leadership approval

  • Serve as an advocate for the Global Governance customer to drive accountability on commitments and delivery on desired outcomes; promote a customer-centric delivery model; and develop strong partnerships with key stakeholders across the business

  • Ensure business needs are being met by evaluating the ongoing effectiveness of current plans, programs, and initiatives; consult with business partners, managers, co-workers, or other key stakeholders; soliciting, evaluating, and applying suggestions for improving efficiency and cost effectiveness

   What you'll bring....

  • Experience translating business needs into feature-level requirements

  • Experience collaborating with technical resources including product managers, program managers, engineers, and UI/UX designers

  • Driven towards action and execution

  • Ability to inspire and lead cross functional teams through change

  • Process-minded and actively seek out opportunities for improved efficiency and effectiveness

  • Proven track record building compelling business case and measuring resultant ROI

  • Strong verbal and written communication skills

  The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.

   Benefits & Perks:

  Beyond competitive pay, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.

   Equal Opportunity Employer

  Walmart, Inc. is an Equal Opportunity Employer - By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing diversity- unique styles, experiences, identities, ideas and opinions - while being inclusive of all people.

   Who We Are

  Join Walmart and your work could help over 275 million global customers live better every week. Yes, we are the Fortune #1 company. But you'll quickly find we're a company who wants you to feel comfortable bringing your whole self to work. A career at Walmart is where the world's most complex challenges meet a kinder way of life. Our mission spreads far beyond the walls of our stores. Join us and you'll discover why we are a world leader in diversity and inclusion, sustainability, and community involvement. From day one, you'll be empowered and equipped to do the best work of your life. careers.walmart.com

   Minimum Qualifications...

  Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

  Option 1: Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business,information systems, project/program management, information technology, finance, management, or related area and 5 years' experience inproject management, program management, program operations, or related area.Option 2: 7 years' experience in project management, program management, program operations, or related area.2 years' supervisory experience.

   Preferred Qualifications...

  Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

  Master's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 4 years' experience in project management, program management, program operations, or related area.

   Primary Location...

  9440 TBA, BENTONVILLE, AR 72716-0001, United States of America

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