Description We are currently seeking a Universal Banker for an opportunity in the banking industry, located in Washington, District of Columbia, United States. This role offers a short term contract employment opportunity and involves various responsibilities such as customer service, data entry, answering inbound calls, and processing bank transactions.

Responsibilities:

• Addressing and resolving customer inquiries in a timely and detail oriented manner.

• Efficiently processing client transactions including check deposits, cash transactions, and credit card processing.

• Ensuring accurate and up-to-date customer credit records are maintained.

• Assisting customers with banking transactions, ensuring a smooth and positive customer experience.

• Handling inbound and outbound calls, providing exceptional customer service.

• Conducting data entry tasks related to customer transactions and banking procedures.

• Greeting customers upon their arrival, creating a welcoming environment.

• Monitoring customer accounts and taking the necessary actions when required.

• Assisting with teller duties and other banking responsibilities as needed. Requirements • Proficiency in answering inbound calls, efficiently addressing customer queries and concerns.

• Exceptional customer service skills, with a strong ability to build and maintain customer relationships.

• Accurate and efficient data entry skills, ensuring all customer details and transactions are correctly logged.

• Ability to handle email correspondence in a detail oriented and timely manner.

• Experience in managing both inbound and outbound calls, demonstrating excellent communication skills.

• Familiarity with banking transactions, including deposits, withdrawals, and transfers.

• Understanding of transaction banking operations, with the ability to process transactions swiftly and accurately.

• Experience in processing check deposits, ensuring all checks are correctly logged and processed.

• Ability to handle various types of bank transactions, including cash, check, and electronic transfers.

• Proficiency in cash transaction handling, ensuring accurate counting and distribution.

• Experience in credit card transaction processing, with a keen eye for fraud detection.

• Ability to manage customer transactions, ensuring all transactions are processed accurately and efficiently. TalentMatch®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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