As the Universal Banker you will perform Client Service Representative, Teller and administrative functions as needed in a branch setting. Greets, assists, and directs clients in a prompt courteous manner via telephone and in-person. Opens and maintains customer accounts and performs related account maintenance. Processes client transactions, maintains and balances a cash drawer and/or vault and identifies the needs of clients while cross-selling appropriate Bank products and services. Understands and completes job responsibilities in accordance with federal and state regulations. Essential Functions: Client Relations 65% Greets clients, offers assistance, and directs to appropriate department Opens and maintains retail deposit accounts Suggests products and services that best meet clients needs Preforms debit card and internet banking maintenance Assists clients with basic service requests for retail banking products Refers clients to proper co-workers for other banking assistance Teller Operations 25% Assists clients in person and on the phone while following the Banks service standards Processes client transactions Maintains and balances cash drawer and/or vault on a daily basis Performs opening and/or closing procedures for the bank Additional Duties and Responsibilities 10% Provides access to safe deposit boxes Assist other departments as needed Attends required department meetings Other job related duties necessary to carry out the responsibilities of this position Participates in internal and external training and development opportunities as required