Description

　　Assist customers with their banking transactions while providing outstanding customer service. Handle all types of bank deposit transactions. Identify customer needs by obtaining knowledge of bank products and services in order to cross-sell those services to the customer. Duties to include deposits, withdrawals, issuing counter checks, performing money transfers, opening new accounts, issuing credit/debit cards. This is a 30-hour per week position (6 hours per day, M-F), and is eligible for benefits.

　　Essential Duties And Responsibilities

　　Resolve customer concerns efficiently with customer satisfaction being the goal of every transaction

　　Be aware of customer needs and actively seek to understand and promote bank products and services, make referrals as necessary

　　Process bank transactions and balance a cash drawer according to bank policy

　　Become familiar with banking regulations and established bank policies and procedures

　　Open new accounts and credit cards, take loan payments, order checks, perform money transfers

　　Develop relationships with our customers, get to know them

　　Research customer questions, resolve account issues, analyze branch data to develop future relationships

　　Assist in community awareness events to increase bank outreach and foster new business opportunities

　　May assist with loan documentation

　　Other duties as assigned

　　Minimum Qualifications

　　High School Graduate or (GED)

　　Must be at least 18 years of age

　　Must pass a credit & background check

　　6 months of cash handling job experience

　　Preferred Qualifications

　　1+ years job experience with cash handling

　　1+ years’ experience interacting with the public

　　Bilingual a plus

　　Skills

　　Ability to effectively use a business computer system to process transactions and complete daily work

　　Ability to communicate effectively both in person and over the phone

　　Problem solving & attention to detail

　　Basic knowledge of math, cashiering, balancing, debits, credits, bank products and banking

　　Be Self-Motivated to greet customers in a prompt, polite, and friendly way

　　Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

　　The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)