Work Shift:

　　Night Shift

　　Time Type:

　　Full time

　　Department:

　　CC095010 Emergency Department

　　Summary:

　　The Unit Secretary performs clerical and receptionist duties for the Surgical Services Department. The Unit Secretary reports to the Director for Surgical Services.

　　Additional Information:

　　Required Education:

　　High school diploma or general education degree (GED)

　　Recommended Education:

　　Required Work Experience:

　　Related Field - 1 year of experience

　　Recommended Work Experience:

　　Required Certifications:

　　Recommended Certifications:

　　Description

　　PRIMARY DUTIES AND RESPONSIBILITIES

　　Maintains patient chart/record.Accurately processes and flags physician orders within one hour of receipt per ACH policy (i.e. Transcription Policy; B1: Admission Discharge, Transfer).

　　Reviews charts daily as indicated by correct patient identification and proper order of forms.

　　Ensures that required forms are replenished daily and prn in patient charts.

　　Prepares patient charts for Medical Records Department according to established guidelines.

　　Utilizes computer system to document the transfer of patient medical records.

　　Thins chart per unit guidelines.

　　Performs clerical and receptionist duties.Ensures an appropriate level of forms, supplies and equipment on a daily basis, as indicated by availability to staff.

　　Maintains clean and neat work area.

　　Facilitates the procurement, storage, and return of the past medical record.

　　Demonstrates competency in using the computer system (i.e. physician orders, supplies, ancillary service requests and appointments).

　　Answers telephone/call lights promptly using appropriate communication skills to screen, record, and route calls/messages to appropriate personnel/department.

　　Responds appropriately to patient/family requests.

　　Supportive ServicesActs as a courier between the unit/department and other ancillary departments as needed to meet daily unit/department requirements.

　　Informs appropriate department of defective equipment.

　　Demonstrates knowledge of emergency situations and reacts appropriately.

　　Professional PerformanceLearns and practices cost effective use of supplies.

　　Utilizes available communication tools (e-mail, staff meetings, and bulletin boards) to remain informed.

　　Completes appropriate continuing education related to current practice area and role responsibilities.

　　Consistently demonstrates that new knowledge and skills gained from education are incorporated into actual practice.

　　Shares knowledge and expertise with nursing staff and other members of the health care team.

　　EDUCATION REQUIREMENTS

　　Required - High school diploma or general education degree (GED)

　　EXPERIENCE REQUIREMENTS

　　Required - 1 years total experience required, which includes 1 year of clerical in a healthcare setting, current ACH employee with clinical experience, OR successful completion of 1 semester of healthcare curriculum experience

　　CERTIFICATION / LICENSE / REGISTRY REQUIREMENTS

　　This position has no Certification/License/Registry requirements

　　SKILL REQUIREMENTS

　　This position has no specific Skill requirements

　　PHYSICAL REQUIREMENTS

　　Lifting/Pushing/Pulling Weight-Up to 10 pounds-Occasionally

　　Noise Level-Noise Level-Moderate

　　Physical Activity-Reach with hands and arms-Regularly

　　Physical Activity-Sit-Regularly

　　Physical Activity-Stand-Frequently

　　Physical Activity-Stoop, kneel, crouch, crawl, twist, or bend-Occasionally

　　Physical Activity-Talk or hear-Regularly

　　Physical Activity-Use hands to touch, handle, or feel-Regularly

　　Physical Activity-Walk-Frequently

　　Physical Environment-Inside Office Environment / conditions-Regularly

　　Safety Sensitivity-This position has been designated as safety sensitive.-Required

　　Arkansas Children’s (https://www.archildrens.org/about-us) is the only hospital system in the state dedicated to caring for children, which enables us to uniquely shape the landscape of pediatric care in Arkansas.

　　Arkansas Children’s is driven by four core values—safety, teamwork, compassion and excellence—which inform every action.

　　Arkansas Children’s Hospital has received Magnet Status (https://www.archildrens.org/about-us/magnet-recognition) from the American Nurses Credentialing Center (ANCC), for nursing excellence and patient outcomes. And we are nationally ranked by U.S. News & World Report (https://www.archildrens.org/about-us/awards-and-recognition) for Cancer, Cardiology & Heart Surgery, Diabetes & Endocrinology, Nephrology, Neurology & Neurosurgery, Pulmonology & Lung Surgery and Urology.

　　For more than a century, Arkansas Children’s has met the unique needs of children. But we’re more than just a hospital treating sick kids—our services include two hospitals, a pediatric research institute, foundation, clinics, education and outreach, all with an unyielding commitment to making children better today and healthier tomorrow.

　　Arkansas Children’s Little Rock campus includes a 336-bed hospital with the state’s only pediatric Level 1 Trauma Center, burn center, Level 4 neonatal intensive care and pediatric intensive care, as well as a nationally-recognized transport service. And Arkansas Children’s Northwest (https://www.archildrens.org/locations/arkansas-childrens-nw) provides inpatient and emergency care, clinic rooms and diagnostic services to children in that corner of the state.

　　“Arkansas Children’s is a place of hope and comfort for children and parents. When you are at children’s, you are part of an elite team united with a common goal of saving children and making their lives better.” Michael – Business Operations Manager

　　“Arkansas Children’s Hospital is a prestigious institution that cares for children.” Linda – Information Systems Analyst

　　“We are an organization of care, love, and hope while we champion children.” Angela – Parking and Fleet Coordinator

　　“Care, love, and hope for children!” Kathy – Administrative Assistant

　　“When I think of my time here at Arkansas Children’s Hospital, I can honestly say that it has given me a unique perspective on the human condition, and the various roles that we all have in patient care. As a supply assistant, I have a very important job ensuring that the doctors and nurses have what they need to provide the world class medical care to the Children of Arkansas and surrounding states. Being a Champion for Children is more than a catch phrase, it is a way of life!” Nick – Supply Assistant

　　Arkansas Children's provides equal employment opportunity to all persons without regard to age, race, color, religion, national origin or citizenship status, disability, military status, sexual orientation, gender identity or expression, pregnancy or any other category protected by federal, state and local laws. Further, Arkansas Children's will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.