This is a Night Shift Role.

　　Business/ Department Objectives:

　　Team will be responsible for providing Trade processing support for Trade Ops involving the processing of Trade Finance products related to Working Capital Finance, e-Loans, Documentary Credits including document scrutiny, Documentary Collections, Payments with an understanding of underlying Trade documentation, Fund Transfer, and SWIFTS.

　　Core Responsibilities:

　　Team Member role

　　Risk and Control

　　Support / participate in PVT / Sanity Testing, new projects/migrations and ensure smooth cut over with minimized risks – internal and external.

　　Accurate Transaction processing

　　Adherence to Policies and

　　KPI target

　　Day-to-Day Responsibilities:

　　Processing of day-to-day transactions as per local operating procedures with accuracy.

　　The candidate will be responsible for handling various trade products and all related correspondents and follow ups.

　　Delivers as per Service Level Agreement at all times. Ensure service quality is maintained.

　　Understand customer requirements.

　　Meet required productivity metrics set for the team and KPI

　　Ensure tracking, accurate and timely resolutions of issues and exception raised

　　Client inquiries are investigated and responded appropriately

　　Adhere to internal policies to ensure compliance with legal parameters as well as company policies and procedures

　　Perform control related activities to mitigate risk.

　　Adhering to the latest compliance policies and AML guidelines

　　Sound MS Excel operations and accounting skills

　　Flexible working hours / days, as per country requirements

　　Liaising with send site via phone call / emails for query resolution / clarifications

　　Completes daily tasks within the normal working day parameters and keeps overtime to a minimum

　　Idea generation on process improvement by simplification, elimination, and standardization

　　FPA Tracking and Training

　　Support training for new staffs. Ensure training and parallel run are well planned and executed without impact on delivery.

　　Give suggestions or participate in process improvements and cost improvement initiatives

　　Motivate the team towards the business objective

　　Key Deliverables:

　　Processing of day-to-day transactions as per local operating procedures.

　　Ensure service quality is maintained

　　Adhere to internal policies to ensure compliance with legal parameters as well as company policies and procedures

　　Perform PVT of processes

　　Works to a “right-first time” principle and highlights exceptions appropriately

　　Education:

　　Bachelor's degree (commerce/science stream preferred), First class or above or master’s degree (preferably Finance)

　　Experience:

　　3-4 years of relevant experience in Trade Services / Trade Finance

　　Previous experience in managing Supplier Finance and Reconciliation

　　Previous experience in handling payments would be an added advantage.

　　Clear Oral and Written Communication, Good Knowledge in Excel

　　Core Skills:

　　Ability to execute and exceed both internal and customer expectations in a team-oriented Operations environment

　　Ability to work as a team with offsite partners.

　　Consistent ability to adapt to process changes quickly and accurately

　　Strong attention to detail is required to ensure the data privacy of our client information

　　Strong excel, word and presentation skill set

　　Competencies:

　　Working knowledge of URDG, UCP, ISBP, URR

　　Information must be expressed coherently and accurately to key people in a timely manner.

　　Confidence, self-motivation, and plenty of initiative

　　Strong sense of ownership and accountability for work

　　Ability to build working relationships with stakeholders

　　Good oral and written communication skills

　　Ability to work in team environment with enthusiasm and strong desire to work in operations

　　Basic Accountancy knowledge

　　Operations - Transaction Services

　　Cash Management

　　Full time

　　Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

　　Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm) .

　　View the "EEO is the Law (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf) " poster. View the EEO is the Law Supplement (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .

　　View the EEO Policy Statement (http://citi.com/citi/diversity/assets/pdf/eeo_aa_policy.pdf) .

　　View the Pay Transparency Posting (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf)

　　Citi is an equal opportunity and affirmative action employer.

　　Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.