There’s never been a better time to join TravelCenters of America! For more than 50 years, millions of professional truck drivers and motorists have called our travel centers home, depending on us daily for fuel, food, truck maintenance and essential services.

　　Driven by a passionate team, TA is focused on growing its network of travel centers, implementing cutting edge technology and embarking on innovative alternative energy and sustainability initiatives.

　　From our locations across the country, to our corporate headquarters in Westlake, Ohio, every team member is a stakeholder in TA’s success. This environment offers endless career opportunities for individuals interested in sharing their ideas, growing with the company and shaping TA’s future.

　　Job Summary

　　Our Truck Service team is comprised of nearly 3,000 highly skilled technicians and spans coast to coast. With over 280 locations across the country, TA Truck Service has a solid foundation and a forward-thinking vision. As a Truck Service Advisor (TSA), you will provide first-rate service to customers through your extensive knowledge of the products we sell and the services we provide. The TSA is primarily responsible for writing work orders, suggestive selling, and handling over-the-counter (OTC) transactions while ensuring that we are returning every traveler to the road better than they came!

　　In this role, you can expect to:

　　Work in a fun, trusting environment focused on providing great service where the expectations of the customer are exceeded

　　Have extensive knowledge of the products we sell and the services we provide

　　Have strong suggestive selling skills to help generate revenue. Ability to influence in a professional manner while displaying high integrity

　　Write, detail, and process (pay out) Work Orders and OTC transactions; Properly write up an ETA Work Order; Secure Purchase Orders, Prepare and communicate quotes to customer

　　Source parts from outside vendors and coordinate delivery

　　Prepare end of shift drop and shift report; Understand various payment types

　　Maintain the safety of both our customers and team members

　　What we’d like to see:

　　A dedicated individual who works well with others and is excited to be part of our team!

　　High School Diploma or GED

　　Good verbal and written communication skills

　　Previous cashier and customer service experience; experience in repair or parts shop preferred

　　Strong suggestive selling skills

　　Basic computer skills

　　Ability to work flexible hours including nights, weekends and some holidays in interior and exterior conditions

　　A valid driver’s license

　　With us, you’ll enjoy:

　　Competitive wages

　　Medical, dental, vision and life insurance

　　401(k) with a company match

　　Paid vacation and holidays

　　Tuition reimbursement

　　On-site meal discounts

　　A wide variety of discounts on technology, travel, food and fuel

　　Opportunity for growth and advancement with company paid training

　　Not all benefit plans are available to all team members. For a more comprehensive list of benefits, please visit https://www.ta-petro.com/careers/working-at-ta-travel-centers

　　Pay Range

　　$18.00 - 20.00 per hour

　　A pay range listed reflects the potential pay for this role. The pay will depend on various factors, such as responsibilities of the position, job duties/requirements, and relevant experience and skills. Not all positions posted will have a pay range listed.

　　Our travel centers serve thousands every day; not one traveler is the same and our team must reflect that. We can "return every traveler to the road better than they came" only by understanding and celebrating individualism. TravelCenters of America is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless race, color, religion, creed, national or ethnic origin, age, marital status, familial status, ancestry, sex, gender, pregnancy, gender identity or expression, sexual orientation, mental or physical disability, handicap, military service or Veteran status, genetic information or membership in any other category protected by applicable federal, state or local law. At TravelCenters of America, we invite everyone to make themselves at home.

　　Individuals with a disability may

　　request a reasonable accommodation related to our recruiting process. If you

　　would like to request an accommodation related to the recruitment process,

　　please email us at [email protected]. In your email, please include your

　　first and last name, phone number, the position and location for which you are

　　applying, and details pertaining to the accommodation request.

　　Typical Physical Demands

　　In this role, the team member is regularly required to talk and hear. Standing, walking, kneeling, stooping, bending over, crouching, crawling, climbing, and repetitive use of legs are done occasionally. The team member is occasionally required to lift up to 50 lbs and/or move heavy objects. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. All performed with or without a reasonable accommodation.

　　Work Environment

　　While performing these duties of this job, the employee may be exposed to outdoor elements in all seasons. Occasionally, the employee will also be exposed to fumes and particles, moving mechanical parts and vibration. The noise level in the work environment can be loud at times. While performing these duties, the employee may be exposed to dirt, dust, grime, grease, oil, gas, high-concentrated cleaning solutions, etc.

　　Disclaimer

　　This job description may not list all duties for this position. The incumbent in the position may be asked to perform other duties. TA Operating LLC reserves the right to revise the job description at any time. This job description is not a contract for employment, and either the incumbent or TA Operating LLC may terminate employment at any time, for any reason.