About Us

　　Freeman is a global leader in events, on a mission to redefine live for a new era. With a data-driven approach and the industry’s largest network of experts, Freeman’s insights shape exhibitions, exhibits, and events that drive audiences to action. The integrated full-service solutions leverage a 96-year legacy in event management as well as new technologies to deliver moments that matter.

　　Summary

　　Will be responsible for administrative support to the Transportation department; under direct supervision, prepares regular work assignments related to the strategy of the department or work team.

　　This position will support our Event & Exhibit Services team. The position follows an in-person schedule working full-time in-office and/or show site based out of Orlando, FL.

　　Essential Duties & Responsibilities

　　Provide administrative support to Freeman Transportation

　　Assist with shipment rating, billing and tracing

　　Perform duties required to complete show closings

　　Code and enter Freeman Transportation charges for inbound and outbound shipments

　　Handle incoming exhibitor telephone calls properly regarding Freeman Transportation

　　Perform tracing functions to locate freight and update exhibitors on shipment status when required

　　Utilize carrier software programs efficiently to obtain shipment information

　　Perform all data entry, including input, pricing, orders and payments, for Freeman Transportation

　　Ensure all Freeman Transportation inbound and outbound shipments are consistently processed and proper follow-up is given to exhibitors on any discrepancies

　　Complete all show closing functions for Freeman Transportation

　　Follow-up on customer correspondence such as claims, credit memos, and complaints

　　Calculate and verify all carrier invoices and complete monthly reports

　　Represent Freeman Transportation at show-site to support staffing levels

　　Perform other duties as assigned.

　　Education & Experience

　　High School Diploma or equivalent

　　Must have at least two (2) years in the transportation industry

　　Must be able to type 40 wpm

　　Must have excellent 10-key by touch skills

　　Must be proficient in Microsoft Word and Microsoft Excel

　　Must be detail oriented and organized

　　Good communication skills (written and verbal)

　　Strong analytical and organization skills

　　Excellent customer service skills

　　Travel Requirements

　　Travel up to 25%

　　Diversity Commitment

　　At Freeman, our commitment to diversity and inclusion is helping us to create not only a great place to work, but also an environment where our employees, our customers and our communities around the world can reach their goals and connect with each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status and other characteristic protected by federal, state or local laws.