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Transactions Specialist I
Transactions Specialist I-March 2024
Westerville
Mar 29, 2026
About Transactions Specialist I

  Join Chase, where you will have the opportunity to make real innovative impacts to our customers, and be part of a creative and dynamic environment where every day brings new challenges and opportunities.

  As a Transactions Specialist I in the production department of the Westerville Warehouse your primarily responsibility is coordinating, reviewing, and extracting data files from various lines of businesses within JPMorgan for mail distribution. Global Document Services is the corporation's primary print production and distribution unit for JPMorgan Chase. Global Document Service supports internal lines of business such as Retail, Card Services, Retirement Plan Services, Private Bank and Treasury Services. Global Document Services produces a wide variety of products including postcards, letters, statements, checks, invoices, and marketing material originated from its internal composition team as well as documents created by Output Systems.

  Job responsibilities

  Offer clients First Class Mail presentment, Standard Class Mail presentment, and E certified Mail presentment

  Offer clients USPS Express and USPS International Express Mail presentment, Fed Ex Letter/Packages/Freight presentment, UPS Letter/Packages/Freight presentment, Track One and Inner Office mail presentment

  Provide and validate reconciliation of all files received daily and meeting client service level agreements

  Change management to support technology and process improvements and document changes

  Required qualifications, capabilities, and skills

  Able to lift 40-70lbs and deliver 200lb supplies utilizing industrial pull/push carts

  Must be able to work overtime as needed, along with Holidays and Weekends

  Must be able to stand/walk for an 8 to 10 hours shift

  Must be able to meet and maintain Quality and Productivity standards, be control-oriented and pay attention to detail, strong team player with the ability to work in a global matrixed organization

  Must be able to adapt to a change in the work environment, included, but not limited to: daily directives from leadership, changes to standard operation procedures, and new technology

  High school diploma or five years of production environment work history

  Problem solving and analytical skills required, with ability to think independently

  Preferred qualifications, capabilities, and skills

  Self-motivated, proactive, proven ability to learn, ability to effectively multi-task and work under pressure

  Excellent time management and organizational skills

  Ability to act on own initiative, be accurate, reliable and demonstrate confidence in processes

  Strong verbal and written communication skills for interaction with various areas of the firm and levels of management

  Work Schedule: 3rd shift 11:00pm - 7:30am, days will be determined based on business needs.

  Candidates must be willing and able to work schedules during our operating hours, which may include evenings and weekends.

  Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

  We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

  We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

  JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans

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