Job Summary:

　　Company: Live Nation

　　Department: Human Resources

　　Location: Farringdon, London (with hybrid flexibility) and international travel including to the US.

　　Reports to: VP Human Resources - EMEA

　　Working Hours: Full time, 40 hours per week

　　Contract Type: Fixed term, 12 months

　　Role Description

　　We are seeking an experienced trainer who will facilitate an international programme in partnership with the US based training team who are part of the LN University. LNU is a new function dedicated to elevating employee experiences spanning from onboarding to higher level development, focused on elevating our culture and upskilling our employees. This person is passionate about training delivery and facilitation, connecting with employees at all levels, and serves as a catalyst for learning. They’re able to create a positive learning environment and quickly build rapport with employees. The training programme manager will be experienced and able to use delivery options and media to make training engaging, effective, and meaningful. They’ll report to the VP HR, EMEA, who is UK based and will also work with her on other EMEA based training programmes. As an expert in engaging audiences, this person is responsible for setting a positive, culturally relevant tone in all LNU employee experience and development programs.

　　What it’s like to work in the Team

　　Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on!

　　What we can offer you

　　Live Nation offers impressive employee benefits Including unlimited annual leave. The newly opened Farmiloe Building in Farringdon, London is a beautiful office to work in. Staff can enjoy use of arcade games in the basement games room, onsite gym equipment plus fitness and meditation classes. In addition to this, the office has a fully stocked complimentary coffee bar with barista to serve you your favourite coffee as you walk into the office and offers heavily subsidised lunch options. We hold regular staff events in our atrium stage space including hosting speakers and open mic nights to showcase Live Nation employee talent.

　　Who you are

　　Competencies / Skills / Knowledge / Experience

　　Previous experience as a Training Facilitator, Training Manager or similar role with demonstrated presentation and engagement skills.

　　Experience in project management principles and processes like scheduling, planning, utilising available resources, measuring impact, and reporting.

　　Advanced Microsoft Word, Excel, Outlook, PowerPoint, and Zoom skills.

　　Ability to communicate clearly and concisely, both orally and in writing.

　　Experience as a training facilitator having a track record of impactful and effective program delivery to business audiences.

　　Strong attention to detail and advanced preparation. Superior organisation skills are a must.

　　Effective collaboration and relationship-building skills.

　　Strong client service skills and ability to execute with excellence in a demanding, fast paced environment.

　　Have experience working across different markets with people from different countries whose first language isn't necessarily English.

　　Demonstrable ability to facilitate and adapt your facilitation style to accommodate different cultures.

　　Behaviours

　　The following attributes determine how the role will be carried out and are required to be a success

　　Self-starter, strong influencer and always proactive with the ability to work in a fast-paced and changing environment.

　　Ability to work closely with others and build positive working relationships, building rapport with diverse audiences across a broad, decentralised organisation and across cultures.

　　A great attitude with the ability to work hard and have fun!

　　What the role includes

　　Facilitates in an engaging manner to achieve learning and culture objectives while appropriately tailoring the delivery of material to their audience

　　Ensures all necessary resources are available for training attendees

　　Responsible for setting up and creating Live Nation culturally appropriate spaces and learning environments

　　Collaborates with LNU team members and the VP HR EMEA where necessary to ensure training agendas are coordinated, attendee schedules and rosters are organised for every training

　　Coordinates the logistical requirements for EMEA based training programmes, including the tasks tied with planning meetings, and learning events

　　Uses strong leadership skills and ability to influence others to quickly build rapport with attendees

　　Applies engaging adult learning theories and models when delivering training

　　Delivers a best-in-class training, ensures content is updated, current, and reflects the latest Live Nation news/culture/branding

　　Helps to select and consult on the best training delivery options and media to meet the desired learning or behavioural outcomes

　　Coordinates and facilitates consistent, high-quality training sessions for varying levels of employees

　　Uses thought provoking questions, stimulates discussions, and engages employees to make learning meaningful

　　Organises training activities, presentations, group discussions, and role-playing exercises as applicable

　　Navigates group dynamics inclusively and can diffuse challenging situations as they arise in the training room

　　Capable of applying models and methods for evaluating the impact of learning and provides feedback

　　Leverages their deep understanding of varying communication and learning styles to deliver lasting impact on all attendees

　　Equal Opportunities

　　We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender identity, race, sexual orientation, religion, age, disability status or caring responsibilities.

　　The Company

　　Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com

　　APPLICATION DEADLINE: Monday 29th January. We reserve the right to close applications at any time so encourage early application.

　　About Us

　　Recognized three years in a row by Great Place to Work® and named one of People Magazine’s top 50 Companies that Care, Live Nation Entertainment is the global leader in live entertainment and ticketing. Our world-class portfolio reaches all aspects of the live event and ticketing industry, from ground-breaking software in Ticketmaster, mix of legendary venues and restaurants in House of Blues, production leaders in Concerts, exceptional brand partnerships in Media & Sponsorship, and unparalleled team of artist managers in Artist Nation supported by diverse professionals in all facets of Corporate operations.

　　We recognize that our most important assets are our employees, the rock stars who keep the live experience going. Generous vacation, healthcare, and retirement benefits are just some of the great perks we offer to support our global workforce of more than 38,000. For any stage in your career, our many unique benefit programs are designed to help you live life to the fullest. We offer student loan repayment to support recent grads, six months of paid caregiver leave to support new parents, perks like Roadie Babies (bring your little ones & a caretaker along with you on work trips) and Music @ Home (stipend to cultivate your little ones’ music interest), and tuition reimbursement to fuel your ongoing professional development. Plus, working for the world's largest live event and ticketing company means you'll have access to free concerts, festivals, sports games, and more through our exclusive employee ticket concierge.

　　There is no bigger stage for your career. See what your future looks like at Live Nation Entertainment.