Talent and Development Services Consultant
This position is responsible for supporting, developing, and documenting operations, processes, and procedures related to HR Talent Development (HRTD) activities. HRTD's activities primarily include (but are not limited to) learning, development, succession, performance, employee engagement, and organizational change management. This position interacts frequently with all HRTD department members, legal, risk, compliance, and audit colleagues across the company, and all levels of senior management. This position supports the activities that the HRTD department performs, including but not limited to training, talent management, engagement and OCM at Comerica.Position ResponsibilitiesRisk and OperationsIncludes but is not limited to providing guidance and support concerning HRTD's risk- and compliance-related processes, procedures, record retention, folder management, application assignments, and risk management and responses.Participating on and consulting with multiple departments in support of Comerica's comprehensive risk programs and projects.ReportingIncludes but is not limited to creating and supporting sustainable reports and tools that support a learning culture and an engaged workforce.Technology & Tool ManagementIncludes but is not limited to supporting the HRTD team; ensuring the department's technology and tools are compliant and adoption/utilization is maximized.Vendor & Budget ManagementIncludes but is not limited to supporting the management of existing and potential vendors, and contract management.Includes but is not limited to supporting budget- and expense-related reconciliation, and supporting the budget planning process.
Position QualificationsBachelor's Degree from an accredited university in Business, Psychology, Data Analytics, OD, Instructional Design, HR, Humanities5 years of experience in Human Resources3 years of experience in instructional design/development2 years of experience developing compelling dashboards with data or working with learning and talent data1 year of experience working with vendors
Licenses/CertificationsPreferred, Information Mapping Professional Certificate or similar.Preferred, Risk related Certificates and CertificationsPreferred, ATD Instructional Design CertificatePreferred, HRCI PHR or SPHR CertificationPreferred, ATD CPLP CertificationOaktec Building8:00am - 5:00pm Monday - Friday
Comerica is proud to be an Equal Opportunity Employer - veterans/individuals with disabilities, committed to workplace diversity.