Company Description

　　At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.

　　With more than 7,700+ customers, we serve approximately 85% of the Fortune 500®, and we're proud to be one of FORTUNE 100 Best Companies to Work For® and World's Most Admired Companies™.

　　Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

　　Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.

　　Job Description

　　As a Training Account Executive (TAE) at ServiceNow you play a pivotal role in driving the successful adoption of our products and services by our customers. Your responsibilities include developing strategic relationships with the relevant stakeholders to define training plans that help our customers be more self-sufficient and acquire knowledge of the products. You will require to collaborate with cross-functional teams, and actively engaging with our ecosystem of partners to scale and together address the knowledge gaps and needs of our customers. The TAE is a key member of the Customer Outcomes Services Sales organization and extended member of the account teams.

　　What you get to do in this role:

　　As the Training Account Executive (TAE) you are responsible for successfully positioning the training portfolio both internally and externally for maximize training booking and revenue for ServiceNow while developing skills that will drive adoption of our solution in order to achieve their desired business outcomes. These service offerings include private, public virtual, onsite training classes, tailored technical training, custom process user training, adoption accelerator and change enablement services.Key responsibilities Identifying and pursuing opportunities for ServiceNow Training and Certification to address organizational plans and talent pain pointsBuilding comprehensive enterprise-level proposals with a prescriptive training approachDevelop a partner ecosystem to scale and ensure training is part of their value propositions to customers.Collaborate with sales account teams, Customer Outcomes sales teams, Training BU and Success team members, customers as well as our ecosystem of partners.Develop a training strategy in the allocated territory with a target prospect list and a strategic training plan.Taking initiative to recognize obstacles and create solutions for leveraging relationships in projects, sales teams, departments, and divisions to identify new opportunities and ensure training is attached to all new product salesProviding accurate information to management for forecasting, quarterly business reviews etc.Attending sales quarterly business reviews (QBRs), Knowledge conference, ServiceNow User Groups, and Forums to increase sales and relationships within territory and increase training portfolio visibilityScope training deals, crafting proposals for engagements following company guidelines.Ensure training credits purchased are used by scoping and defining training plans through a consultative selling process that will enable the use of the training Credits purchased.Ensuring compliance with operational standards and customer relationship managementQualify prospects, developing new training sales opportunities, and ongoing revenue streams.Arrange and conduct initial Executive and CxO discussions and positioning meetings.Execute a structured training sales process to close training, adoption, and certification opportunities to include training on NNACV deals.Meeting or exceeding Monthly, Quarterly and Annual sales targetsQualifications

　　To be successful in this role, you have:5+ years of experience as a Sales Training Specialist or similar roleExperience selling enterprise training solutions and structured custom trainingExperience in developing curriculum plansExperience with the sales process and the ability to navigate and progress through long, complex sales cyclesExperience in territory ownership and desire to expand marketsExperience with sales force automation, enterprise resource planning or other IT infrastructure management (monitoring and discovery) technologies is a definite plus Experience working with Training partners and understanding go-to-market strategies in the training industryAdditional German OR French language skills are highly valuedSN certifications are preferred but not required.Occasional travel to visit customers and eventsAdditional Information

　　ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

　　At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.

　　If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at [email protected] for assistance.

　　For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

　　Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site .

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