We call our club's vision, mission, values, and supporting pillars "Our House" because they are the foundation for all that we do. We're working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members.

　　Why Work For Us?

　　Great Hourly Pay – w/ the potential to make up to an ADDITIONAL $1,300 per month with quality and productivity incentives + Monthly bonus potential

　　401k Matching – $1 for $1 company match up to 6% of pay

　　Benefits – Medical, Dental, Vision, wellness program and more!

　　Paid Time Off- Team Members accrue paid time off monthly with an additional 24 hours per year earmarked for volunteer activities

　　Collaborative Environment – AAA will value your contribution to providing exceptional service to our members

　　Training – You’ll attend a thorough, comprehensive, training program

　　SummaryDriving and operating of a specific service vehicle (tow trucks, battery service vehicles/light service vehicles), and operating towing equipment for AAA members and for commercial purposes. Performing simple diagnostics/troubleshooting on vehicles. Providing an outstanding customer service experience.Essential Functions

　　Driving and operating a service vehicle (i.e. flat tire changes, lock-out, fuel delivery services, etc.)

　　On-scene time interacting with customer/establishing rapport, building relationships, trust and problem solving

　　Leverages sales skills for offering products and services from AAA to member during service interaction

　　Utilizing on-board computer, radio communications, and mapping systems

　　Completion of daily paperwork (i.e. call-logs, battery invoices, cash receipts, etc.)

　　Knowledge/Skills/Abilities

　　Clear and proficient verbal and written communication even under pressure

　　Common knowledge of vehicle components and the common reasons for vehicle failure

　　Demonstrates problem solving and listening skills to evaluate member safety as well as the ability to discern safety issues and respond appropriately

　　Ability to drive a manual/automatic shift vehicle

　　Education & Experience/Licenses & Certification/ Requirements

　　Must possess a valid driver’s license with a safe driving record

　　Two (2) years of experience in a customer contact role

　　Education & Training. I.E.: AAA Compliance Training, RPST, TSAAC, Lock-out, PSP, Battery Service Training

　　Vocational technical automotive training/certification or equivalent experience- Preferred

　　ASE (Automotive Service Excellence) Certification- Preferred

　　Must be 21 Years of age

　　Work Environment/Physical RequirementsWorks outdoors at vehicle sites when servicing vehicles. Lifting and carrying tires and parts, weighing up to 50 pounds, several times a day; bending, kneeling and stooping as required for service calls. Works in all weather and all traffic conditions. Vehicle recovery sites may be wet, messy and hazardous. Service Providers are required to provide a photograph for identification purposes.#ERS

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　　Starting rates vary by region. Ranges start from $20.00 up to 24.50 hourly with potential to make up to an additional $1,300 per month with quality and productivity incentives.

　　Innovation. It’s what motivates and drives our 4,200 Team Members as the key to enhance Member value, employee satisfaction, and our future success. We have a 117-year history of service, creating Members for life. We generate $4 Billion in annual sales and serve nearly 6 million Members across 7 states. A3 is our Innovation Lab, where we have launched GIG Car Share, GoMentum Station, AAA CarConnect, AAA House Manager, and the first Autonomous Shuttle. If innovation and purpose are what you’re looking for, journey forward with us.