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Testing Services Senior Manager - Digital Platform Services
Testing Services Senior Manager - Digital Platform Services-March 2024
Seattle
Mar 28, 2026
ABOUT PWC
PwC is a multinational firm that provides professional services, including audit and assurance, tax, and consulting, covering more than a dozen industries.
10,000+ employees
Consulting
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About Testing Services Senior Manager - Digital Platform Services

  Specialty/Competency: Managed Services

  Industry/Sector: Not Applicable

  Time Type: Full time

  Travel Requirements: Up to 60%

  A career in our Managed Services team will provide you an opportunity to collaborate with a wide array of teams to help our clients implement and operate new capabilities, achieve operational efficiencies, and harness the power of technology.

  Our Solutioning Center of Excellence within the Managed Services Platform will provide you direct interaction with senior leadership and other key stakeholders. You will work with cross-functional teams to execute on priority growth initiatives within this fast-growing platform.

  To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

  As a Senior Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

  Encourage everyone to have a voice and invite opinion from all, including quieter members of the team.

  Deal effectively with ambiguous and unstructured problems and situations.

  Initiate open and candid coaching conversations at all levels.

  Move easily between big picture thinking and managing relevant detail.

  Anticipate stakeholder needs, and develop and discuss potential solutions, even before the stakeholder realises they are required.

  Contribute technical knowledge in area of specialism.

  Contribute to an environment where people and technology thrive together to accomplish more than they could apart.

  Navigate the complexities of cross-border and/or diverse teams and engagements.

  Initiate and lead open conversations with teams, clients and stakeholders to build trust.

  Uphold the firm's code of ethics and business conduct.

  Job Requirements and Preferences :

  Basic Qualifications :

  Minimum Degree Required :

  Bachelor Degree

  Minimum Years of Experience :

  7 year(s) of progressive roles managing IT quality assurance and control within software/systems development processes.

  Preferred Qualifications :

  Preferred Knowledge/Skills :

  Demonstrates intimate abilities and/or a proven record of success as a team leader:

  Leading delivery of automated testing initiatives across multiple domains and applications;

  Driving maturity of automated testing practices and capabilities;

  Driving delivery of test automation projects and solutions utilizing one or more managed service providers;

  Measuring test automation effectiveness and efficiency, and regularly adjusting methods and practices to achieve the highest level of continuous testing capabilities;

  Understanding test automation requirements from a business perspective to be validated through testing and assessing them in the context of an Agile/Scrum delivery model;

  Understanding of the SDLC activities expected to deliver custom developed and packaged applications using test automation;

  Understanding test automation frameworks and how they are applied to increase speed and accuracy of testing efforts while enabling continuous deployment of IT applications. Demonstrates intimate abilities and/or a proven record of success as a team leader in quality assurance for large project testing efforts;

  Leading delivery of automated testing initiatives across multiple domains and applications;

  Driving maturity of automated testing practices and capabilities;

  Driving delivery of test automation projects and solutions utilizing one or more managed service providers;

  Measuring test automation effectiveness and efficiency, and regularly adjusting methods and practices to achieve the highest level of continuous testing capabilities;

  Understanding test automation requirements from a business perspective to be validated through testing and assessing them in the context of an Agile/Scrum delivery model;

  Understanding of the SDLC activities expected to deliver custom developed and packaged applications using test automation;

  Understanding test automation frameworks and how they are applied to increase speed and accuracy of testing efforts while enabling continuous deployment of IT applications;

  Managing overall automation testing effort including project automation testing strategy and automation test plans;

  Contributing to thought leadership on testing tools, test automation, methodology, performance testing and practices to support quality assurance in a continuous delivery model;

  Using specialist knowledge of test methodologies, combined with knowledge of business applications to improve quality of delivery and business value;

  Managing the quality and acceptance of vendor testing deliverables on large and complex software development, infrastructure, SaaS and/or Cloud solutions;

  Designing or approving design automation test cases, execution of test plans, analyzing test case results, and also reporting of test case results to achieve quality assurance and business value objectives;

  Developing and guiding the documentation of automation test plans and automation test cases so that the requirements and test cases are unambiguous, aligned, consistent and not repetitive;

  Working collaboratively within a delivery team at all levels including stakeholder management, with considerate ability of taking ownership of tasks and completing them with minimal direct supervision;

  Developing extensive automation knowledge and application domain knowledge for an assigned business portfolio to aid in critically evaluating the balance of both testing needs and user requests;

  Aligning with automation tool vendor(s) to integrate new automation in browser and mobile packages;

  Coordinating with test framework team to integrate new tests, where applicable;

  Working with test automation director and framework;

  Proposing resolution approaches for issues and working with team on refinement of approaches; and,

  Delivering end user package(s) with release notes (prerequisites, conditions, etc.).

  Learn more about how we work: https://pwc.to/how-we-work

  PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.

  All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer.

  For positions based in San Francisco, consideration of qualified candidates with arrest and conviction records will be in a manner consistent with the San Francisco Fair Chance Ordinance.

  Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines

  For positions in California, Colorado, Hawaii, Nevada, New York State, or Washington State, or for opportunities that will report to a supervisor, office or other work site in New York State, please visit the following link for pay range information: https://pwc.to/payrange-v1-mgdsrvcsseniormanager

  #LI-Remote

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