Position is responsible for ongoing development and maintenance of sales territories and assigned account modes for sales representatives. The Territory Analyst ensures territories are balanced across markets and are assigned market appropriate prospects and customers. The position also oversees account maintence within the Sales CRM; ensuring accounts are properly assigned and are adjusted as needed for turnover and changes related to sales management and representative staffing. Manages active customer account assignments, keeps account maintenance, account manager modules, assigned accounts and territories, coordinates account merge and parent/child associations in the Sales CRM.

　　Actively and consistently support all efforts to simplify and enhance the customer experience.

　　Successfully administrates territory strategy in alignment with Sales Rules of Engagement.

　　Develops deep understanding of assigned sales team(s) and is viewed by Sales leadership as the subject matter expert on territory strategy execution within assigned sales channel.

　　Interacts daily with Sales leaders at all levels (Manager thru GVP) to review and refine territories and plan for new territories as needed.

　　Recommending territory designs that optimize market coverage.

　　Oversee development, balancing and maintenance of assigned Mid-Market and/or Strategic territories and modules for all applicable sales roles.

　　Audit Keep Accounts designations and reviews with sales representatives.

　　Partner with internal stakeholders within organization to improve data integrity with the CRM

　　Support territory management user case queue requests

　　Support Strategic planning and Sales initiatives as required

　　Use territory optimization software to draw, analyze and implement territories in Sales CRM

　　Ability to generate routine and ad hoc reports that provide analytics on assigned territories

　　Required Skills/Abilities and Knowledge

　　Ability to read, write, speak and understand English

　　Knowledge of CRM System

　　Proficient at Excel

　　Extensive experience working with large data sets

　　Managing projects for internal customers and developing effective relationships with leaders at all levels

　　Working knowledge of basic U.S. geography and demographics

　　Ability to accurately categorize businesses by Enterprise vertical

　　Ability to execute against short timeframes and due date driven projects and monthly deliverables

　　Required Education

　　Bachelor of Science/Arts degree or combination of education and equivalent work experienceRequired Related Work Experience and Number of Years

　　Sales or Business Operations - 3+

　　Sales CRM (e.g. Salesforce, Siebel) - 1+

　　Preferred Skills/Abilities and Knowledge

　　Experience with territory optimization software, such as TerrAlign or MapAnything or other geo-based applicationsWorking Conditions

　　Office environment

　　Travel as required, up to 10%

　　Charter Communications is an Equal Opportunity Employer - Minority/Female/Veteran/Disability

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　　SCH340 2024-27896 2024

　　Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensivepay and benefits (https://jobs.spectrum.com/compensation-and-benefits) package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.

　　A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

　　Get to Know UsCharter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you’re joining a strong community of more than 101,000 individuals working together to serve more than 32 million customers in 41 states and keep them connected to what matters most.Watch this video to learn more. (https://www.youtube.com/watch?v=N-HEOHIAU7Q)

　　Who You Are Matters HereWe’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets.Learn about our inclusive culture. (https://jobs.spectrum.com/inclusiveworkplace/)