DescriptionRESPONSIBILITIESServe customers, prospective customers and bank associates promptly and professionally and in full accordance with Park Promises and Serving More standards.Complete transaction processing timely, accurately, and in accordance with bank proceduresProject the bank's professional reputation through knowledgeable, courteous interactions with customers and prompt resolution of requests, inquiries or issues.Refer loan and deposit customers or prospects to subject matter expertsComplete ongoing product knowledge, digital product knowledge, financial services and sales-oriented training in addition to all required course training to sustain broad base of product, service and sales knowledge.Utilize product knowledge to assist customers and suggest products and services to meet their needsProtect bank assets by adhering to all processes, policies and standard operating procedures related to branch and cash security, negotiable instruments, information security, and Federal, State or Local regulations impacting teller activity and branch operationsComplete periodic in-branch communication and promotion activities specific to the office, if applicable.Communicate recommendations for improved work flow and service to customers.Maintain awareness of and adherence to Bank's compliance requirements and risk management concepts, expectations, policies and procedures and apply them to daily tasksDeliver a consistent, high level of service within our Serving More standardsOther duties as assignedCOMPETENCIESInterpersonal/Customer Service SkillsWritten and Verbal CommunicationAbility to understand and follow directionsAdaptable to changeBasic Computer SkillsOrganizational Skills/Detail OrientedAble to Multi-Task or Juggle PrioritiesAbility to work as part of a teamActive listening skills with an ability to proactively identify and recommend products and servicesAbility to work independently and handle basic customer issuesEDUCATION - CERTIFICATIONS - WORK EXPERIENCEHigh School Diploma or Equivalent required0-2 years prior cash handling, sales, or customer service experience preferredPHYSICAL REQUIREMENTSThis position must be able to remain in a stationary standing position a minimum of 75% of the time, constantly operate a computer, and be able to be in constant verbal communication with customers and coworkers to discuss and observe account information in order to exchange accurate information. Must be able to bend and lift up to 25 pounds on a daily basis; raise arms up to 90 degrees; and , have dexterity in hands to find count currency.SCHEDULEOperating hours are Monday through Friday 8:30am - 7:00pm (lobby 6:00pm) and Saturday 8:30am - 3:00pm. This position is hourly and full-time. A minimum of 37.5 hours is required to maintain eligibility for full-time status. Generally this position will require 37.5 - 40 hours per week. The expected number of Saturday shifts per month is 2 - 3.QualificationsSkillsCash Handling (preferred)Park National Corporation is an Equal Opportunity Employer. It is the policy of the Bank to hire well-qualified people. An integral part of this policy is to provide equal employment opportunity for all persons for employment. It is also part of our policy to recruit and administer hiring, working conditions, benefits, privileges of employment, compensation, training, appointments for advancement including promotions and transfers, and terminations of employment for all associates without discrimination because of race, color, religion, citizenship, national origin, sex, age, veteran status, or handicap.