Description

　　At Credit Union ONE, our tellers do more than handle money; they build and maintain relationships with our valued members. We are industry leaders because people trust us to handle their financial transactions with the utmost care and attention to detail. This position will process routine financial transactions, promote appropriate products and services by listening and determining each member’s individual needs while effectively resolving member problems and disputes in a timely manner.

　　Essential Duties:

　　Greets members warmly and asks questions to determine their needs

　　Processes member financial transactions (deposits, withdrawals, payments, etc.) accurately and in accord with Credit Union ONE policies and procedures

　　Identify member needs for additional services by actively listening, and responding by suggesting and explaining products and services while referring member appropriately

　　Assists members with questions and/or problems relating to their accounts

　　Balances currency, coin, and checks in cash drawer matching totaled amounts with data in computer system

　　Sells/ cross-sells additional products or services

　　Qualifications:

　　High school diploma or general education degree (GED)

　　Ability to verbally communicate clearly and professionally

　　Excellent organizational and time management skills

　　Having prior related experience is a plus (retail, banking, or sales)

　　Background checks required

　　Credit Union ONE offers a competitive benefit package for Full and Part time employees including medical, dental, and vision insurance. We also offer advancement opportunities, paid holidays, tuition assistance, student loan repayment assistance, 401k, life insurance, and paid time off. Our company adheres to all guidelines from government agencies, including the EEOC and respects religious or ADA exemptions/accommodations.

　　Pre-employment assessments are required and candidates are contacted through e-mail if advanced to this step.

　　Qualifications

　　Behaviors

　　Required

　　Dedicated: Devoted to a task or purpose with loyalty or integrity

　　Team Player: Works well as a member of a group

　　Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

　　Motivations

　　Required

　　Goal Completion: Inspired to perform well by the completion of tasks

　　Self-Starter: Inspired to perform without outside help

　　Growth Opportunities: Inspired to perform well by the chance to take on more responsibility

　　Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals

　　Education

　　Required

　　High School / GED or betterExperience

　　Required

　　1 year: Customer Service, Sales, or Cash Handling