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Telephonic Triage Nurse
Telephonic Triage Nurse-March 2024
Mooresville
Mar 29, 2026
About Telephonic Triage Nurse

  Our Company

  Gentiva is an industry leader in hospice, palliative, home health, and personal home care. Our place is by the side of those who need us, offering physical, spiritual and emotional support to patients and their families so they may make the most of every moment. We believe that better care for caregivers and clinicians means better care for everyone, so we offer ongoing professional training, lower nurse-to-patient ratios, and comprehensive benefits for eligible employees. Here, you’ll join gifted colleagues who make a lasting difference in people’s lives every day.

  Overview

  We’re looking for a Telephonic Triage Nurse to join our team.You will directly report to the Telephonic Triage Manger. This is a remote position and you will be responsible toassess callers' symptoms, to prioritize calls and to advise patients or families in basic treatment or to make the critical decision to send a nurse to evaluate the patient’s current situation.

  1 weekend per month requirement and 24 hrs per month.

  Receives and responds to calls for assigned Hospice service area

  Collects appropriate data in order to make informed decisions related to patients care

  Prioritizes various patient care situations, providing information, education, support, and continuity of care in relation to needs identified on the Plan of Care to the patient’s family and/or significant others via the phone or assigns on-call RN or other appropriate discipline to complete an in-person patient visit

  About You

  Graduate of an accredited school of nursing

  Current Registered Nurse (RN) licensure within a NLC Compact State, Three (3) years clinical experience

  Must possess a minimum of two (2) years’ experience, either in oncology, long-term care, or hospice or home health

  Prior experience with telephone triage

  Prior experience using Electronic Medical Records (EMR) and Microsoft Office Suit including Word and Outlook

  We Offer

  Comprehensive Benefits Package: Health Insurance, 401k Plan, Tuition Reimbursement, PTO

  Opportunity to Participate In a Fleet Program

  Competitive Salaries

  Mileage Reimbursement

  Professional Growth and Development Opportunities

  Legalese

  This is a safety-sensitive position

  Employee must meet minimum requirements to be eligible for benefits

  Where applicable, employee must meet state specific requirements

  We are proud to be an EEO employer

  We maintain a drug-free workplace

  ReqID: 2024-90808

  Category: Customer Service/Support

  Position Type: Flex/Per Diem

  Company: Gentiva

  Type of Service: Hospice Only

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