Do you enjoy building solid internal and external relationships resulting in growth?Do you enjoy collaborating cross-functionally to deliver on common goals?
About our Team
LexisNexis, a part of RELX, is a leading global provider of legal, regulatory, and business information. We help customers increase productivity and improve decision-making and outcomes. Our 10,500 experts and innovative tools help us shape a better world for our customers and communities.
About the RoleAs a Telephonic Solutions Consultant, you will drive customer satisfaction, resulting in long-term retention and ongoing revenue generation. You will ensure customers are getting the most significant benefits from their LexisNexis products, content, and tools. Furthermore, you will work to understand, meet, and exceed customer needs ensuring customer happiness and satisfaction.
Team members must live in the Dayton Ohio area as they are required to be in the office weekly, on Monday and Tuesday.
Responsibilities
Creating a Territory Account Plan to support assigned corporate legal customers
Providing consultative services to customers to ensure maximized use and understanding of LexisNexis products, content, and tools
Collaborating with Sales Representatives to drive strategy and account planning
Identifying and sharing leads and opportunities with Sales Partners and/or Product Specialists
Conducting virtual presentations and training to customer user groups to help promote LexisNexis product in the marketplace
Collecting feature and function requirements from customers and communicating these to appropriate Product team members
Requirements
Have Juris Doctorate or degree in Legal Studies, or equivalent experience
Have excellent proven Sales or Training experience
Be able to effectively partner and collaborate across teams
Be able to interact with C-level executives.
Display solid verbal and written communication skills
Be able to travel to client sites (nominally, estimated at less than 10%)
Work in a way that works for youWe promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.
Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productiveWorking for youWe know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:- Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits- Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan- Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs- Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity- Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits- Health Savings, Health Care, Dependent Care and Commuter Spending Accounts- Up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice
About the BusinessA global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world’s grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world.
LexisNexis, a division of RELX Group, is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form: https://forms.office.com/r/eVgFxjLmAK , or please contact 1-855-833-5120.
Please read our Candidate Privacy Policy (https://www.relx.com/careers/join-us/privacy) .
RELX is a global provider of information and analytics for professional and business customers across industries.
We help scientists make new discoveries, lawyers win cases, doctors save lives and insurance companies offer customers lower prices. We save taxpayers and consumers money by preventing fraud and help executives forge commercial relationships with their clients.
In short, we enable our customers to make better decisions, get better results and be more productive.