S-244-4

　　Job Title: Telecommunicator/911 Dispatcher - OMJST

　　Worksite Location: Canton, Ohio 44714

　　Number of Openings: 2

　　How to Apply:

　　APPLY DIRECT to the City of Canton:

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　　Apply Online: https://www.governmentjobs.com/careers/cantonohio

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　　Starting Salary: $21.33 - $28.65 Hourly

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　　Benefits: Employment with the City of Canton comes with a full array of benefits.  We offer comprehensive health insurance, paid vacations, paid holidays, a retirement plan, sick time, and personal holidays.

　　Applicants must apply at governmentjobs.com.  Applicants must submit a valid photo ID along with their application.

　　This is an open examination. The examination will take place on February 13th. Further details will be emailed to qualified candidates

　　*Job Definition: * Performs work involved with emergency and complaint calls directed to the Police, Fire, Water, and Street Divisions and dispatching from a communications center.

　　Representative Duties: (The following are intended to illustrate typical duties, they are not meant to be all inclusive or restrictive) Receives telephone calls from the public concerning emergency and non-emergency situations.  Dispatches all appropriate safety and services personnel and equipment, by radio or phone as required.  Maintains records, logs, forms and other materials.  Disperses all non-related calls or non-emergency calls by providing caller with appropriate information or referral.  Maintains working area, radio and telephone equipment as required.  Assists in training new employees.  Performs all necessary related duties as required, or directed.

　　*Distinguishing Features: * The responsibility of citizens' health, lives, safety and property protection is with the telecommunicator, which requires a specific and controlled performance behavior on the part of the communications center telecommunicator.

　　*Working Relationships: * Relationships are typical with the general public or outside agencies on specialized matters that may include handling difficult relationships or solving minor difficulties.

　　*Working Conditions: * Requires long periods of sitting, adjusting to changing shifts and days off, exposure to a stressful environment, including a windowless, no-smoking situation, and with minimal breaks.

　　*Required Knowledge, Skills, Abilities, and Characteristics: * Some knowledge of operation and services normally provided by police, fire, water and street departments. Basic knowledge of the community, including location of streets and highways, and important structures such as schools, hospitals and other major facilities.  Working knowledge of office equipment and procedures.  Working knowledge of business English, spelling, and punctuation.  Skill in writing clearly, accurately, concisely, and with appropriate English grammar.  Skill in reading and understanding complex technical documents written in English such as laws, ordinances, procedures and training manuals, computer print-outs, and public safety reports.  Skill in observing, remembering, and recalling facts and details such as those contained in oral and written directives, radio communications, and telephone communications.  Skill in communicating orally with people of various educational, ethnic, and social/cultural backgrounds.  Skill in organizing and analyzing a variety of information and applying selected knowledge, which wi