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Technology Support Specialist
Technology Support Specialist-March 2024
Weymouth
Mar 28, 2026
About Technology Support Specialist

  Technology Support Specialist (K-12) The Technology Support Specialistis responsible to provide technical support, both hardware and software,for teachers, students and administrative staff. The generalresponsibilities include technical support, help desk, web pagemanagement and monitoring of all equipment related to technologythroughout the school system. This position reports directly to theDirector of Technology. QUALIFICATIONS: ? College degree in a relatedfield or experience in the field of technology. ? Experience maintainingand troubleshooting hardware and software issues in a multi-platformenvironment. ? Demonstrated hands-on experience with managing clientsrunning Windows, macOS, ChromeOS, iOS ? Demonstrate knowledge and skillwith using Windows Server products ? Team player who can effectivelymanage multiple priorities and deadlines. ? Positive personal skills andcommunication techniques. ? Problem solving and troubleshootingtechniques. ESSENTIAL DUTIES AND RESPONSIBILITIES: ? Coordinate andperform the setup and installation of all new or updated client hardwareand software. ? Interact with administration, teachers, and students toanswer questions and diagnose technical issues. ? Ensure that everyadministrator, teacher, and student receives high quality and timelyuser/system support. ? Work on technical support problems and overseethe problem from beginning to resolution. ? Conduct preventativemaintenance tasks as directed. ? Perform any other related duties asdeemed appropriate by the Director of Technology. ? Ability to lift upto 75 pounds

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