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Technology Support Assistant
Technology Support Assistant-March 2024
Salina
Mar 28, 2026
About Technology Support Assistant

  This job was posted by https://www.kansasworks.com : For moreinformation, please see: https://www.kansasworks.com/jobs/12812876 TheTechnology Centers Support Assistant position at Salina Public Libraryprovides high-quality, friendly and professional services. Answering awide variety of questions, assisting patrons with the public computers,and general support for the library as a whole are expected from thisposition. The Technology Center Assistant is the first point of contactfor the librarys Technology Center and helps guide patrons in the rightdirection in regards to Technology and Library resources. In addition,this position will conduct recurring duties to ensure library digitalresources and equipment are up to date. To be a part of our libraryteam, a positive attitude, flexibility and willingness to work well witheveryone is required.

  Reports To: Head of Technology

  Hours/Schedule: Full Time 40 hours per week

  Monday - Friday 9 a.m. - 6 p.m.

  Regular weekly schedule may be adjusted to compensate for working aweekend. Schedules are adjusted as needed for the Library. Above is ananticipated schedule. This is subject to change based upon servicelevels.

  Starting Pay: \$15.68 an hour; \$32,614.40 annually

  Full Pay Range: \$15.68-20.01/hourly; \$32,614.40 - \$41,600.00/annually

  40 hours paid time off after 6 months of service; 80 hours (2 weeks)after 1 year; 120 hours (3 weeks) after 5 years; 160 hours (4 weeks)after 10 years

  16 hours (2 days) personal time after 1 year

  10.5 paid holidays a year and 2 floating holidays

  sick leave, 8 hours accrued a month for full-time staff

  health, dental & vision insurance with pre-tax premiums, 75% paid by thelibrary

  KPERS retirement plan

  EAP

  paid webinars, workshops and more

  wage-level system with set performance-based increases

  Minimum Education: High School Degree required

  Work Experience:

  Entry-level position

  Strong desire to learn business and library technology skills

  Experience in working with customers/clients preferred

  Supervisory Experience: None

  Duties & Responsibilities

  The Technology Assistant must ....

  be knowledgeable about the various technologies that the libraryprovides and how to use them.

  conduct routine maintenance of digital content such as collection lists,website accuracy and digital catalog additions.

  assist in updates for patron PCs.

  run monthly statistics, evaluate accuracy, and insert into necessarydata sheets.

  update and monitor gaming system settings.

  understand the importance of documentation and organization.

  show an aptitude for troubleshooting technical issues while remainingcalm and accessible.

  have a willingness to learn new systems/new technology as the field isconstantly changing.

  accept direction, projects and tasks from all staff with a positiveattitude.

  be organized in their project management. From time to time, projectsare given to this position and they will need to be completed in atimely manner with minimal errors.

  support the librarys mission and provide exceptional customer service,whether to patrons or co-workers.

  under general guidance, have the ability to work honestly andindependently.

  be reliable. Work scheduled hours, show up ready to work on time and usebreaks appropriately.

  maintain a general knowledge of programs and services offered by thewider library.

  communicate clearly, accurately and in a timely manner with a diverseset of patrons and co-workers.

  be willing to help in any area of the library as needed.

  be able to enforce library policy and follow procedures in a variety ofsituations, including high-stress or confrontational interactions.

  prepare for and participate in staff and project team meetings.

  help to maintain organized and tidy library spaces.

  demonstrate professional behavior and comply with library policies andprocedures, includi g adhering to library dress code.

  perform other duties as assigned.

  Requirements

  Valid Drivers License.

  Pre-employment drug screen. (post-employment drug screen may also takeplace)

  Pre-employment background check.

  Basic keyboarding skills.

  The ability to work with a variety of technology equipment andapplications including, but not limited to, word documents,spreadsheets, internet browsers, email, and Google Drive.

  Physical Demands / Work Environment

  Light to moderate physical work

  Lifting, carrying, and pushing up to 40 pounds with or withoutassistance.

  Frequent lifting, carrying, standing, walking, bending, climbing stairs,twisting, reaching, pulling, and pushing.

  Speech and hearing abilities to maintain communication with patrons andco-workers.

  Vision to read and interpret reports, written documents, and electroniccommunications.

  Work is primarily indoors, with some outdoor work for book drop pickupsand other Library event assistance.

  ADA/EOE

  *The above position information is intended to describe the duties ofan employee in general terms and does not necessarily describe all ofhis/her duties or responsibilities.

  How to Apply

  Complete the online application. Attach your resume.

  If you have additional questions, please contact Hanna Stuart, Head ofTechnology 785-833-9206

  Position is open until filled.

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