Description

　　Amazon Business is seeking a results-driven, nimble, and customer-obsessed technical writer to define API content. Our documentation team plays a vital role in providing thought leadership internally to protect and improve Developer Success. In this role, you will have the opportunity to make a difference by working with a terrific technical team to advocate for the needs of developers, explore innovative solutions to the complex issues developers face, and deliver high-quality technical documentation.

　　The ideal candidate has excellent communication skills and a technical background that enables them to collaborate effectively with Software Engineers, Solutions Architects, Product Managers, and Technical Program Managers while delivering high-quality technical documentation.

　　Key job responsibilities

　　Develop documentation for the AB APIs via collaboration with Subject Matter Experts (SMEs)

　　Flexibly alternate between content creation and editing tasks for a variety of technical content assets

　　Author content according to a style guide and identify necessary style guide updates and improvements

　　Manage a weekly work queue of documentation requests

　　Proactively identify needed process improvements, documentation design improvements, and road blocks to content development and design solutions to address them

　　Constantly advocate for improvements to the developer experience and documentation quality standards

　　Appropriately identify issues needing escalation

　　Able to act in an advisory capacity to teams creating draft source documentation

　　About the team

　　Come be a part of a rapidly expanding $25 billion dollar global business. At Amazon Business, we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech and retail in the B2B space developing innovative purchasing and procurement solutions to help businesses and organizations reimagine buying. Bring your insight, imagination and a healthy disregard for the impossible. Join us in building and celebrating the value of Amazon Business to buyers and sellers of all sizes, unlocking our potential worldwide.

　　Amazon Business launched in 2015 with a vision to give businesses a simple, personalized and transparent online B2B experience. An extension of this vision was to simplify the integration for businesses connecting their e-procurement systems to Amazon Business, while giving them access to a broader selection of products and sellers.

　　We are open to hiring candidates to work out of one of the following locations:

　　Seattle, WA, USA

　　Basic Qualifications

　　· 3+ years in a technical writing role, producing public-facing content for a developer audience

　　· Experience working directly with engineers and subject matter experts

　　· Experience managing a work queue in an issue tracking system (Jira, Team Foundation Server, etc)

　　Preferred Qualifications

　　· 5 years in a technical writing role on a highly technical subject matter

　　· Experience working in an Agile environment

　　· Degree in Communications, Computer Science, English or a related field

　　· Knowledge of web analytics and reporting

　　· Experience deriving actionable content plans from social media engagement and responses

　　· Experience maintaining a style guide

　　· Familiarity with Open API and Swagger specifications

　　· A working knowledge of a programming language, such as Java, C#, Python, etc…

　　· Experience with Git, GitHub, Markdown, authoring tools, repository management and source control systems

　　Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

　　Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $70,100/year in our lowest geographic market up to $173,700/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. Applicants should apply via our internal or external career site.