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Technical Training Manager - Australasia
Technical Training Manager - Australasia-March 2024
Sydney Nsw
Mar 28, 2026
About Technical Training Manager - Australasia

  Date Posted:

  2023-11-23

  Country:

  Australia

  Location:

  LOC7055: Otis Elevator Company Pty Ltd, L23, 363 George Street, Sydney NSW 2000, Australia

  Come and join OTIS today and be part of the Forbes 2023 World's Best Employers!

  At Otis, it’s our people that make us different. Join the Otis family, where collaboration, innovation, and empowerment help each individual and the company reach new heights.

  We are looking for a Technical Training Manager, Australasia to support our OTIS field teams across the business.

  About you

  In this role, your primary focus would be EH&S, Field, and Operational training needs, development, and delivery, including critical position training (as advised). This role may also cover other areas as part of an overall training strategy to your skills & competency level. You will also develop and manage an organisational-wide training strategy.

  Permanent role; preferred location Sydney CBD office.

  One day per week ‘work from home’ potential.

  Reports to the ‘New Equipment / Modernisation, Field Operations Director.

  As Technical Training Manager your key responsibilities will include

  Support and drive the development of an organisational-wide training strategy.

  Identify and recommend ‘better practice’ training methods in consultation with key stakeholders.

  Deliver training where appropriate and support the development of training materials, tools, and techniques, emphasizing safety and quality.

  Proactively seek out opportunities for internal and external customer training.

  Consult with management on performance, organizational, and leadership matters.

  Able to develop and maintain technical documentation, reporting, and consistent team communication.

  Conducts needs assessments to determine measures required to enhance employee job performance and overall company performance.

  What you will need to be successful

  Tertiary qualifications or equivalent in Education, HR, Training, Business, Operations, or Engineering or Certificate IV in Training and Assessment.

  Min 3-5 years of Training Coordination and/or Training delivery experience.

  Demonstrated ability to lead and manage the training function to support meaningful change enabled by technology in the lift industry.

  Have good presentation abilities using PowerPoint, video, and in a classroom.

  Strong verbal and written communication skills.

  Highly organized, structured, and able to deal with multiple tasks and competing priorities.

  Excellent attention to detail and results-driven (solution based).

  Works well in a team and is forward-thinking.

  Do you know someone at OTIS?

  If yes, then let's get them to submit your interest as a Referral . Tell them about this role!

  Key Benefits

  Robust compensation and benefits packages

  Be part of the Forbes 2023 World's Best Employers.

  Meaningful career opportunities for people to grow through excellent Learning programs.

  Apply today to join us and build what’s next!

  If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.

  Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio.

  You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.

  When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge. 

  We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.

  Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here (https://www.otis.com/en/us/our-company/esg) .

  Become a part of the Otis team and help us #Buildwhatsnext!

  Otis is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at [email protected] .

  Privacy Policy and Terms:

  Click on this link (https://www.otis.com/corporate/privacy-policy/Job-Applicant/) to read the Policy and Terms

  We go to great lengths to hire and develop the best people, and offer a supportive environment where employees are motivated and empowered to perform at their full potential. Today, we continue pushing the boundaries of what's possible to thrive in a taller, faster, smarter world.

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