Technical Trainer

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　　Technical Trainer

　　Salary

　　See Position Description

　　Location

　　St. Paul, MN

　　Job Type

　　Full-Time

　　Job Number

　　2023-00498

　　Division

　　Metro Transit

　　Department

　　Unit Overhaul-Bus Maintenance

　　Opening Date

　　01/22/2024

　　Closing Date

　　2/19/2024 12:00 AM Central

　　Description

　　Benefits

　　Questions

　　WHO WE ARE

　　We are the Metropolitan Council, the regional government for the seven-county Twin Cities metropolitan area. We plan 30 years ahead for the future of the metropolitan area and provide regional transportation, wastewater, and housing services.More information about us on our website. (https://metrocouncil.org/About-Us/The-Council-Who-We-Are.aspx)

　　We are committed to supporting a diverse workforce that reflects the communities we serve.

　　The Metropolitan Council’s Metro Transit Divisionis one of the country's largest transit systems, employs more than 3,000 people, and provides ridership through an integrated network of buses, light rail and commuter trains, as well as a resource for those who carpool, vanpool, walk or bike in the Twin Cities.

　　How your work would contribute to our organization and the Twin Cities region:

　　TheTechnical Trainer is responsible for analyzing, designing, developing, implementing and evaluating high quality technical training programs for the Bus Maintenance apprenticeship program. The position provides instruction for all facets of the bus maintenance and repair processes including, but not limited to: Mechanical, hydraulic, pneumatic, air-conditioning, drivetrain, electrical and electronic systems maintenance activities associated with transit bus and non-revenue vehicles to ensure safety, improve reliability, and maintain cost effectiveness of the fleet.

　　Anticipated Hiring Salary Range: $32.33/hr. or $67,246/yr. to $36.68/hr. or $76,294/yr.

　　Full Salary Range: $32.33/hr. or $67,246/yr. to $52.46/hr. or $109,117/yr.

　　The salary displayed is the full salary range. The hiring salary will be determined based on the final candidate's qualifications, the Council's internal pay structures, and our total compensation package for the position.

　　NOTE: The standard work hours will be four (4) ten (10) hour days primarily on second shift with the expectation that Technical Trainers will provide training during first and third shift as needed to meet training needs. This position will be filling four (4) vacancies at various garage locations. This position will establish a six-month eligible list for current and future positions.

　　What you would do in this job

　　Deliver technical training to maintenance apprenticeship personnel. (Approximately 70% of the work)

　　Prepare the classroom, equipment, training modules, materials, etc. prior to class.

　　Maintain/organize materials and equipment both inside and outside classroom.

　　Act as supervisor to students during classroom hours.

　　Use a hands-on approach along with dynamic activities to engage learning in the classroom.

　　Design and develop course outlines, syllabi, performance objectives, student guides, slides, lab exercises, performance support tools and evaluation documents.

　　Create a project plan for all tasks related to creating a curriculum and meet these deadlines.

　　Support apprentices, mentors and other stakeholders in the garages. (Approximately 20% of the work)

　　Conduct quality assurance reviews and incorporate feedback.

　　Assist with administrative tasks associated with the apprenticeship guidelines to ensure requirements are met.

　　Perform as a supporting role in the garages with apprentices, mentors and other stakeholders.

　　Perform miscellaneous duties as assigned. (Approximately 10% of the work)

　　Seek out industry trends on new training tools and strategies.

　　Seek out industry knowledge of maintenance systems.

　　Provide technical support to maintenance technicians upon request.

　　Work with other training staff to implement training into use in areas outside of the apprenticeship.

　　Update training records using the Learning Management System (LMS).

　　What education and experience are required for this job (minimum qualifications)

　　Any of the following combinations of experience as a mechanic technician with vehicle diagnostic/repair and completed education in m echanical field, training and development, communications, or closely related field:

　　High school diploma/GED with six (6) years of experience.

　　Associate degree with four (4) years of experience.

　　Bachelor’s degree or higher with two (2) years of experience.

　　Licensing Requirement:

　　• Valid driver's license with acceptable driving record

　　What additional skills and experience would be helpful in this job (desired qualifications):

　　A bachelor's degree or higher in training and development, with experience reporting into a technical training department.

　　Experience developing courses using instructional design and adult learning concepts.

　　Experience delivering training (includes on the job and in a classroom)

　　Experience working with a Learning Management System (LMS).

　　Experience conducting a training needs analysis.

　　Experience evaluating and updating training based on feedback.

　　Experience working and training in a union workforce environment.

　　Experience working and training in a diverse workforce environment.

　　What knowledge, skills and abilities you should have within the first six months on the job:

　　Knowledge of maintenance and repair of Cummins diesel engines, Allison EV drives, Allison, Voith and ZF transmissions, pneumatic, hydraulic, steering, suspension, AC/DC electrical systems, multiplexing systems, HVAC systems and digital electronics.

　　Build strong working relationships in and out of the department.

　　Self-sufficient, self-starter with proven success taking ownership of training projects.

　　Skilled in written, oral and interpersonal communication.

　　Skilled in group presentation.

　　Ability and aptitude in technical and mechanical repair .

　　Ability to work within a union environment.

　　Ability to learn new products and technology quickly.

　　What you can expect from us:

　　We offer the opportunity to make a difference and positively influence the Twin Cities metropolitan area.

　　We encourage our employees to develop their skills through on-site training and tuition reimbursement.

　　We provide a competitive salary, excellent benefits and a good work/life balance.

　　More about why you should join us! (http://metrocouncil.org/Employment/Making-A-Difference.aspx)

　　Additional information

　　Grade/Union: Non-Represented, Grade F

　　FLSA Status: Non-Exempt

　　Safety Sensitive: No.

　　What your work environment would be:

　　Work is frequently performed in an indoor environment. However, the position may require occasional outdoor work with exposure to weather conditions. Work may require local travel to conduct training at various facilities. Work occasionally requires out-of-state travel to attend training and conferences. Work is performed periodically near moving parts, vehicles, lifting equipment and occasionally elevated positions. Position may result in exposure to noise, diesel exhaust emissions, welding fumes, and risk of electrical shock. Requires work in varying hours to accommodate all three shifts. Position is regularly required to speak, hear, read, and write and has vision requirements (close, distance, peripheral, depth perception, ability to distinguish colors, and ability to adjust focus).

　　What steps the recruitment process involves:

　　We review your minimum qualifications.

　　We evaluate your Work Record Evaluation (for internal ATU employees).

　　We rate your education and experience.

　　We conduct a structured panel interview and a training presentation.

　　We conduct a selection interview.

　　Once you have successfully completed the steps above, then:

　　If you are new to the Metropolitan Council, you must pass a drug test (safety sensitive positions only), and a background check which verifies education, employment, and criminal history. A driving record check and/or physical may be conducted if applicable to the job. If you have a criminal conviction, you do not automatically fail. The Metropolitan Council considers felony, gross misdemeanor and misdemeanor convictions on a case-by-case basis, based on whether they are related to the job and whether the candidate has demonstrated adequate rehabilitation.

　　If you are already an employee of the Metropolitan Council, you must pass a drug test (if moving from a non-safety sensitive position to a safety sensitive position) and criminal background check if the job you're applying for is safety sensitive, is a supervisory or management job, is in the Finance, Information Services, Audit, or Human Resources departments, or has access to financial records, files/databases, cash, vouchers or transit fare cards. A driving record check and/or physical may be conducted if applicable to the position.

　　IMPORTANT: If you make a false statement or withhold information, you may be barred from job consideration.

　　The Metropolitan Council is an Equal Opportunity, Affirmative Action, and veteran-friendly employer. The Council is committed to a workforce that reflects the diversity of the region and strongly encourages persons of color, members of the LGBTQ community, individuals with disabilities, women, and veterans to apply. If you have a disability that requires an accommodation during the selection process, please [email protected].

　　We believe our employees are a key to our agency's success! In order to attract and retain high quality employees, the Council provides a highly competitive benefits package both in choice and coverage levels. Some highlights about our benefits are listed below:

　　Guaranteed monthly retirement income through Minnesota State Retirement System pension fund

　　Opportunity to save additional funds for retirement on a tax-deferred basis through a voluntary deferred compensation (457) plan

　　Two or more medical plans from which to choose, with employer contribution towards premiums over 80%

　　Dental insurance, life insurance and vision insurance

　　The following benefits are provided to all employees as part of working for the Council. You will have access to free:

　　Well@Work clinic

　　bus/rail pass valued at over $1200 per year

　　parking at many job locations

　　fitness centers at many job locations

　　Employee Assistance Program

　　extensive health and wellness programs and resources

　　01

　　Applicant Instructions: The supplemental questions listed below are to further evaluate your education and experience and to determine your eligibility for this position. Answer each question completely and please do not type "see resume" otherwise your application will be considered incomplete, and you will not receive further consideration for this position. The experience you indicate in your responses should also be consistent with the Work History section of this application. If you attached a resume to your application, it will be reviewed at the education and experience review step. I have read and understand the above instructions regarding supplemental questions.

　　Yes

　　No

　　02

　　How did youfirsthear about this job opening?

　　CareerForce Center

　　Community Event/Organization

　　Employee Referral

　　Facebook

　　Glassdoor

　　Indeed

　　Job Fair

　　LinkedIn

　　Metro Transit Bus Advertisement

　　Twitter

　　Website: governmentjobs.com

　　Website: metrocouncil.org

　　Website: metrotransit.org

　　Website: minnesotajobnetwork.com

　　Other

　　03

　　If you selected 'Other', please describe where you first heard about this job. if you selected 'Employee Referral' please enter the employee's first and last name, ID number (if known), and job title. Type N/A if not applicable.

　　04

　　Bus Maintenance is a 24-7 operation, and this position is required to teach in a classroom setting or at a garage on all three shifts. Are you willing to deliver training for all three shifts?

　　Yes

　　No

　　05

　　Please select all the Microsoft Office applications that you are proficient in.

　　MS Outlook

　　MS Excel

　　MS PowerPoint

　　MS Word

　　06

　　Do you have subject matter expertise with the following components and systems? Check all that apply.

　　Heavy-duty diesel engines

　　Light-duty diesel engines

　　Multi-fuel gas engines

　　Light-duty automatic transmission

　　Heavy-duty automatic transmission

　　Hybrid drive

　　Hydraulic systems

　　HVAC systems

　　Electrical electronic systems

　　Pneumatic systems

　　Skid-loaders

　　Lift-trucks

　　Brake, steering and suspension

　　Ford vehicles

　　Chrysler vehicles

　　None of the above

　　07

　　In reference to question 6, please describe your experience for each of the items you checked above (include where this experience took place and for how long).

　　08

　　Describe your experience developing courses, including what type of training that you developed/designed, where the experience took place, and for how long. If this does not apply, type "N/A."

　　09

　　Describe your experience delivering training (includes on the job and in a classroom), include what type of training you delivered, where the training took place, and for how long. If this does not apply, type "N/A ".

　　10

　　Describe your experience working and/or training in a union workforce environment, where the experience took place, and for how long. If this does not apply, type "N/A."

　　11

　　Describe your experience working and/or training in a diverse workforce environment, please explain how you created and contributed to a work/training environment that is welcoming, inclusive and increasingly diverse? If this does not apply, type "N/A."

　　Required Question

　　Agency

　　Metropolitan Council

　　Address

　　390 Robert St. N.St. Paul, Minnesota, 55101

　　Website

　　https://metrocouncil.org

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