Company Overview

　　At Motorola Solutions, we believe that everything starts with safety.It's the constant that empowers people to confidently move forward. It can fill a flight or sell out a stadium. It can care for a patient or graduate a class.

　　As a global leader in public safety and enterprise security, we create and connect the technologies that help to keep people safe where they live, learn, work and play. Our integrated technology ecosystem unifies critical communications, video security and access control, and command center software, enabling collaboration in more powerful ways.

　　At Motorola Solutions, we're ushering in a new era in public safety and security. Bring your passion, potential and talents to a career that matters.

　　Department OverviewAt Motorola Solutions, we create technologies our customers refer to as their lifeline. Our technology platforms in communications, software, video and services help our customers work safely and more efficiently. Whether it's helping firefighters see through smoke, enabling police officers to see around street corners, or reliably keeping the lights on in homes and businesses around the world, our work supports those who put their lives on the line to keep us safe. Bring your passion, potential and talents to Motorola Solutions, and help us usher in a new era in public safety and security.Job Description

　　We are looking for a dynamic individual with a combination of traits to conduct hands-on learning classroom instruction for mobile video technologies. In this role you will be responsible for supporting on-going technical/end-user training activities within Worldwide Education, with added focus on the user experience, customer workflows, and quality of the training.

　　This ideal candidate should have a good blend of initiative, instructional experience, technical background, and adaptability to effectively tailor and enhance the customer education experience for varying student levels, from end users to technicians to system administrators in the Public Safety environment. The ideal candidate will be effective at facilitating training classes in-person and virtually using customer product hardware, software and applications, documentation, and minimal slide content.

　　Responsibilities include but are not limited to:

　　Primarily responsible for the delivery of classroom technical training on Mobile Video technologies to external customers and occasionally internal employeesResponsible for the delivery of virtual instructor-led technical training on mobile video technologies to external customers and occasionally internal employeesTechnical training primarily held at customer locations and occasionally facilitated virtuallyTravel to other Motorola Solutions facilities or customer locations based on business need with an estimate of up to 75% travelTeach and instruct agency customers/end users and staff on the use and operating methods of complex software products and servicesPresent training using a variety of classroom training methods, including lecture, PowerPoint, flip charts, on-line projection, etc.Compile comprehensive training and technical documents, and course material for new and existing products or servicesMeasure knowledge transfer and training effectivenessMonitor customer satisfaction through surveys and customer/rep feedbackRegularly interact and build strong relationships with Public Safety/First Responder customers and internal product/solution teams to further enhance current and future training strategiesCollaborate with cross functional groups to create effective end user and technical training programs and activities that support MSI and Worldwide Education services strategiesEnsure timely updates to the course curricula to reflect changes in product design and market demandsDemonstrate training effectiveness through systematic program evaluation and continuous imp ovement strategyTravel requirements: up to 75%, with domestic and occasional international travel requirements to meet business needsYou will have the opportunity to:

　　Improve the customer experience for education, products, and servicesMeaningfully impact the company's short-term and long-term successGrow and expand your roleLearn different aspects of products and services, including infrastructure, software applications, devices, and servicesContribute to a forward thinking and inspiring organization, and help to drive and expand the customer training workforce of the futureTo be successful, you will need:

　　3+ years of technical training experience with a desired focus in public safety communication systems, solutions, and applicationsDemonstrated ability to enable cross functional teams to meet or exceed business objectives and motivate co-workers, while fostering strong working relationshipsExhibit strong communication skills, interpersonal skills, project management, and time managementProven experience driving significant improvements with a team and businessSelf-starter, ability to perform effectively during times of ambiguity, rapid change and growthUnderstand and explain the concept and facets of End to End solutions to students in varying job functionsWilling and able to travel (Up to 75%)This position is subject to working in high security areas governed by the US Department of Justice's "Criminal Justice Information Services (CJIS) Security Policy" and therefore requires successfully passing a more stringent fingerprint background checkadministered by Motorola Solutions Inc. customers.Desired Skills:

　　4+ years of prior Information Technology (IT) and/or training experience1+ years of law enforcement/public safety experience1+ years of body camera and/or in-car camera (Mobile Video) experience#LI-MM1

　　Basic Requirements

　　Bachelor's degree and 1+ years of technical presentation/teaching experienceOR 3+ years of technical presentation/teaching experience1+ years Information Technology (IT) or technical experienceMust be able to obtain background clearance as required by government customerTravel Requirements50-75%Relocation ProvidedNonePosition TypeExperiencedReferral Payment PlanNo

　　Our

　　U.S.Benefitsinclude:

　　Incentive Bonus PlansMedical, Dental,Visionbenefits401K with Company Match9 Paid HolidaysGenerousPaidTime Off PackagesEmployee Stock Purchase PlanPaidParental and Family Leaveand more!EEO Statement

　　Motorola Solutions is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, na