Description

　　The Leidos Defense Group has openings for Technical Support Specialist located at Joint Base Langley-Eustis VA and Beale AFB CA.

　　This position is part of a large Military Intelligence Program supporting the USAF Air Combat Command's Distributed Common Ground System (AF DCGS). The Leidos Defense Group provides a diverse portfolio of systems, solutions, and services covering land, sea, air, space, and cyberspace for customers worldwide. Solutions for Defense include enterprise and mission IT, large-scale intelligence systems, command and control, geospatial and data analytics, cybersecurity, logistics, training, and intelligence analysis and operations support. Our team is solving the world's toughest security challenges for customers with "can't fail" missions. From scanning for illicit material at ports and borders to predicting future events and instability up to five years in advance, our products help customers make the world safer.

　　This is for a proposal. We are expecting award and funding of these positions in February 2024.

　　This position requires a TS/SCI Clearance and does not allow for remote work.

　　Some Primary Roles/Duties

　　Applicants will provide system, network, and database administration Tier 1/2/3 Service Desk support.Answers calls and logs call in the ticketing system.Diagnoses and resolves customer reported system incidents, problems, and events. Installs and configures hardware, software, and peripheral equipment for system users.Administers accounts and access to networks, systems, and equipment.Troubleshoots system hardware and software.Performs asset management/inventory.Maintains incident tracking and solution database, analyzes incident data for emerging trends, and performs trend analyses.Monitors and reports client-level computer system performance.Provides training on new capabilities.

　　Requirements will vary based on the level, but will basically require:

　　Bachelor's Degree in a related fieldAt least 3 years of relevant experienceDoD Directive 8570.1-M and other position certification requirements vary and may include a one or a combination of the following: Security+, CISSP, ITIL v3, CASP+, PMP, CND, SAFe Agilist, or GICS certifications.TS/SCI security clearance

　　Previous AF DCGS weapon system experience is highly desired

　　Pay Range:

　　Pay Range $61,750.00 - $111,625.00

　　The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

　　Original Posting Date:

　　12/28/2023

　　While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.