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Technical Support Specialist II/ Desktop
Technical Support Specialist II/ Desktop-December 2024
Salt Lake City
Dec 16, 2025
About Technical Support Specialist II/ Desktop

  

  The Division of Technology Services (DTS) is looking for someone who loves to solve problems,is passionate about new technology and is a talented and motivated individual looking to pursue a career with us as a Desktop Services Technician. We support all state agencies in the geographic area and variety of enterprise applications offering a challenging work environment.

  You will work under the direction of the area supervisor and become a key team player. You will be expected to be proficient in Windows Operating Systems. You will be working within a group of desktop specialists. You will work with all hardware and software products used by the customers in the geographic area. You will be part of the team,helping to troubleshoot problems and provide customers solutions.

  The position is located at the Multi-Agency State Office Building (MASOB), 195 North 1950 West  SLC Utah.

  Why join our team?

  We have great business partners who want to serve Utah citizens efficiently and effectively,while working within the guidance of their federal and state partners.  This is an opportunity to make a difference for Utah citizens while being a pivotal part of an exciting IT team.  You will receive great health and retirement benefits,such as,generous paid time off so you can spend more time with your family and have a positive work life balance.

  Health Insurance - Public Employee Health Program (PEHP):

  3 medical plan options. Choose a Traditional or High Deductible Health Plan. There is an Opt-Out Cash Benefit option for those that have other medical insurance coverage.5 dental plan options,with an Opt-Out Cash Benefit option for those that have other dental insurance coverage.4 vision plan options under EyeMed or OptiCareRetirement - Utah Retirement Systems (URS):

  Employees who have any service credit with an employer covered by the Utah Retirement Systems prior to 7/1/2011 are in the Tier I Public Employees System.Employees hired on or after 7/1/2011 and who have never been in the URS retirement system have two options for retirement in the Tier II System. Tier 2 Hybrid Retirement System. Employer contributes an amount equal to 10% of your salary between both plans (pension and 401(k))Tier 2 Defined Contribution Plan. Employer contributes an amount equal to 10% of your salary to a 401(k) plan only.  Employer contributions to your 401(k) are vested after four years.*Paid Time Off:*

  Annual leave and sick leave are accrued at 4 hoursper pay period each (4 hours annual,4 hours sick).Annual leave amounts increase with years of service. We have 12 paid holidays.The Agency:To learn more about The Division of Technology Services check us out 

  Click here. The State's environment is a highly optimized blend of systems responsible for collecting,processing,and distributing millions of data elements every day.  The Department of Government Operations{target="_blank"} provides support to,and enables other state agencies to fulfill their core missions.

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