Technical Support Specialist

　　Logan, Utah

　　Onsite

　　Contract

　　$20/hr - $25/hr

　　Our client, a global provider of technologies and services, is looking to hire a Technical Support Specialist to join their team in Logan, Utah.

　　This opening is a 12-month long contract position, with the opportunity for conversion

　　This Technical Support Specialist will play a key role in the customer support function. You are expected to demonstrate strong technical knowledge and a customer service focus for a wide variety of technologies and applications. This work plays a key role in the overall satisfaction level of our customers.

　　What You Will Be Doing

　　Responds to and resolves customer tickets that include questions, requests for services and technical troubleshooting.

　　Identify and resolve technical issues. Be willing to investigate, learn, and ask questions and provide on-site support to end-users on a variety of issues.

　　Managing and troubleshooting Windows OS / Server environments

　　Required Skills & Experience

　　Some college-level training with specialized course work in computer science, personal computer operations or related subject; and A+ and one other technical certification

　　2-3+ years of work experience involving computer hardware/software at a technical level.

　　Working knowledge Microsoft Office 365, Microsoft Exchange, Azure AD and SSO

　　Customer service skills and trouble-shooting skills.

　　Experience with all equipment attached to the desktop, printer and some experience with switches and routers.

　　You will receive the following benefits:

　　Medical Insurance - Four medical plans to choose from for you and your family

　　Dental & Orthodontia Benefits

　　Vision Benefits

　　Health Savings Account (HSA)

　　Health and Dependent Care Flexible Spending Accounts

　　Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance

　　Hospital Indemnity Insurance

　　401(k) including match with pre and post-tax options

　　Paid Sick Time Leave

　　Legal and Identity Protection Plans

　　Pre-tax Commuter Benefit

　　529 College Saver Plan

　　Motion Recruitment Partners is an Equal Opportunity Employer, including disability/vets. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under Motion Recruitment Employment Accommodation policy. Applicants need to make their needs known in advance.

　　Posted by: Tyler Wagner

　　Motion Recruitment Partners is an Equal Opportunity Employer, including EOE Protected Veterans/Disability/Women. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment background screening including a criminal check. Accommodation will be provided in all parts of the hiring process as required under Motion Recruitment Employment Accommodation policy. Applicants need to make their needs known in advance.