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Technical Support Engineer - Equipment
Technical Support Engineer - Equipment-August 2024
Allentown
Aug 2, 2025
About Technical Support Engineer - Equipment

  Reference #: 2321209Base Pay Range: $30.87 - $52.46 Per Hour

  Primary Location: USA-PA-Allentown-KLA

  KLA's total rewards package for employees may also include participation in performance incentive programs and eligibility for additional benefits identified below. Interns are eligible for some of the benefits identified below. Our pay ranges are determined by role, level, and location. The range displayed above reflects the minimum and maximum pay for this position in the primary location identified in this posting.  Actual pay depends on several factors, including location, job-related skills, experience, and relevant education level or training.  If applicable, your recruiter can share more about the specific pay range for your preferred location during the hiring process.

  Company OverviewKLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays.  The innovative ideas and devices that are advancing humanity all begin with inspiration, research and development. KLA focuses more than average on innovation and we invest 15% of sales back into R&D. Our expert teams of physicists, engineers, data scientists and problem-solvers work together with the world's leading technology providers to accelerate the delivery of tomorrow's electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us.

  Job Description/Preferred QualificationsYour day-to-day responsibilities will include:Providing technical support to field engineers, technicians, and product support who are diagnosing, troubleshooting, repairing and debugging complex electro/mechanical/vacuum equipment, computer systems and/or complex software.Responding to situations where first-line product support has failed to isolate or fix problems in malfunctioning equipment or software.Creating and updating manuals and procedures.Assisting in setup and troubleshooting of equipment during factory startup and final test.Reporting design, reliability, and maintenance problems or bugs to design engineering/software engineering.Involvement in product installation and training.Travelling to different customer sites to provide to support customers worldwide per business needs. However, it is not expected that there will be extensive travel since most issues and support will be handled by the field service network.

  Minimum QualificationsBachelor's Level Degree and related work experience of 2 years; or Associate's Degree + 4 years related work experience

  The company offers a total rewards package that is competitive and comprehensive including but not limited to the following: medical, dental, vision, life, and other voluntary benefits, 401(K) including company matching, employee stock purchase program (ESPP), student debt assistance, tuition reimbursement program, development and career growth opportunities and programs, financial planning benefits, wellness benefits including an employee assistance program (EAP), paid time off and paid company holidays, and family care and bonding leave.

  KLA is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, national origin, sex, gender identity, gender expression, sexual orientation, age, marital status, veteran status, disability status or any other status protected by applicable law. We will ensure that qualified individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job fu ctions, and to receive other benefits and privileges of employment. Please contact us at  to request accommodation.

  KLA-Tencor is an Equal Opportunity Employer. Applicants will be considered for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristics protected by applicable law.

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