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Technical Specialist Document Quality Assurance
Technical Specialist Document Quality Assurance-June 2024
Sterling Heights
Jun 5, 2026
About Technical Specialist Document Quality Assurance

  About the Role

  Lead a team of technical analysts to provide product assurance in the development and production of Technical Publications through established validation and verification of workflow processes in the Logistics Products Department.Position Description:Lead Team of Document Quality Analysts:Ensure appropriate resources are available to support all projects concurrently.Assign and adjust workflows as needed to meet programmatic cost, quality, and schedule expectations.Oversee quality of work by verifying value-added comments during task review & technical publication pre-print reviews to ensure Final Re-printable Copies meet the customers' expectations:Technical accuracy, adherence to military style guides, artwork, and text correlationAccuracy in spelling, grammar usage and punctuationConsistency in fonts, headings, languageSupport team members through operational, administrative, and personal obstacles to quick, thorough, and committed resolutions as needed.Oversee the development and distribution of Quality Metrics Monthly Trend ReportDevelop, maintain, and execute Periodic Audits of Packaging, Provisioning, Art, and RPSTL deliverables.Provide Technical Manual Quality Assurance Plans and department CDRL response as may be contractually required.Coordinate with Integrated Logistics Support Managers:Serve as Activity Lead for all department's work directives to provide weekly performance metrics on all activates via EVMS to ensure cost commitments are achieved.Proposal response for Basis of Estimates and Rough Orders of MagnitudeCoordinate with Section Managers:Participate in weekly Production Meetings for all vehicles with personnel assigned to on-going and future projects.Communicate directly with Diagnostics Engineering, Logistics Engineering, Maintenance Engineering, Technical Publications and Validation & Verification section managers to ensure quality and schedule are met on all deliveries.Company InformationGeneral Dynamics is a successful Fortune 100, global aerospace and defense company, with over 90,000 employees world-wide. General Dynamics Land Systems, a business unit of General Dynamics, has a strong foundation of delivering core engineering and manufacturing capabilities to our clients for military vehicles. Our team is focused on continuous process and productivity improvements that reduce product costs, while increasing troop safety and effectiveness. Land Systems continues to work with the US Armed Forces and its Allies to ensure these vehicles remain survivable, relevant, flexible, affordable and capable of addressing a dynamic threat environment.What We OfferWhether you are starting your career or an experienced professional, we offer a Total Rewards package that is impactful and built for you.Healthcare including medical, dental, vision, HSA and Flex Spending.Competitive base pay, incentive pay that rewards individual and team performance, and comprehensive benefits.401k Match (6%).Educational Assistance.Hybrid work schedule may be available.9-80 Work Schedule (This position's standard work schedule is a 9/80. The 9/80 schedule allows employees who work a nine-hour day Monday through Thursday to take every other Friday off).On-going learning opportunities within a diverse, inclusive and rewarding work environment.Onsite Cafeteria, remodeled with new equipment Fitness Center, and Outdoor fitness track.

  Qualifications SoughtAbility to motivate and lead people.Ability to plan and oversee daily, weekly, and monthly activities.Excellent oral and written communication skillsExperience with Integrated Process System and Quality ProcessExperience with MIL STD 40051Experience with Interactive Electronic Technical ManualsKnowledge of Logistics Products and workflows

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