Embark on a rewarding journey with Intertek as a Technical Account Manager. Take the lead on our pivotal retail programs and collaborate closely with renowned UK retailers and brands. Join us in making a significant impact!

　　ABOUT THE COMPANY

　　At Intertek, we are seeking individuals who want to be part of a trusted team serving some of the world's leading brands, companies, and governments. Our reputation for accuracy, reliability, integrity, and technical competence sets us apart. Join us and work with the best and brightest professionals in the industry, making a real impact in your career!

　　ABOUT YOU

　　As a Technical Account Manager,you will ensure KPIs are met, auditors are trained and calibrated, and our key clients are happy with programme

　　Required skills and experience

　　Full Clean UK Driving License

　　Have previous experience auditing to retailer standards, and technical management of programmes

　　Hold an auditing qualification, preferably ISO lead auditor, combined with technical auditing expertise, as mentioned above

　　UK Retailer(s) industry experience

　　Possess the necessary competencies to facilitate the training of auditors

　　Educated to degree or equivalent

　　Exceptional Leadership Skills: Demonstrate outstanding leadership qualities, fostering a collaborative and high-performance team culture while driving operational excellence

　　Customer-Centric Approach: Exhibit a strong commitment to delivering exceptional customer service, ensuring quality service delivery, and maintaining high standards of written and spoken communication

　　ABOUT THE OPPORTUNITY As a Technical Account Manager, you will directly report to the Client Technical Account Director.

　　Key activities:

　　Support in selecting prospective auditors

　　Act as an approved trainer, overseeing the training and refreshing of auditors through various platforms, including remote or online methods

　　Ensure auditors align with the contract criteria, including the development and execution of shadow and witness audit plans

　　Review audit reports for quality and alignment, manage feedback and facilitate training sessions

　　Maintain KPI metrics aligned with the program, providing detailed reports and presentations as needed

　　Collaborate with the scheduling and finance teams to swiftly resolve queries

　　Stay updated on relevant legal requirements and policies, promptly informing auditors of any changes

　　Home Based. Travelling to clients across the UK as needed, occasional travel abroad. Full Time. Permanent.

　　WHAT WE OFFER

　　Join Intertek and become part of our global network of inspiring and entrepreneurial colleagues. We are a global family that values diversity and we thrive working together with precision, pace and passion. We are working to make the world Ever Better, ensuring the quality, safety and sustainability of products and services used by millions of people around the world.

　　Competitive Benefits, including Company Car Allowance

　　Development and career opportunities around the Globe

　　Working in a highly motivated team and dynamic working environment

　　We are an Equal Opportunity Employer who do not discriminate against applicants. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex or national origin.

　　Intertek operates a preferred supplier arrangement and we do not accept unsolicited approaches from agencies.