Our client is seeking a Technical Remediation Manager to join their team. As a Technical Remediation Manager, you will be part of a team support. The ideal candidate will have Project Management, Telecom and Networking skills which will align successfully in the organization.

　　Job Title: Technical Remediation Manager

　　Location: Charlotte, NC (candidates open to relocation and/or travel)

　　Pay Range: $45-55 per hour W2

　　What’s the Job?

　　This role requires the management of multi-site installation projects, scheduling and coordination of installation vendor activities that include site surveys, circuit extensions, coordination of power, inside wiring, hardware installation, circuit activation, and customer acceptance. Reporting to the regional team for project remediations, managing the execution and closeout of various deliverables for the program related to post-survey remediation activities that support program success.

　　Key Responsibilities and Essential Job Functions

　　Review telecom site surveys to identify remediations and ensure quality goals for surveys meet future telecom solutions.

　　Coordinate remediations where necessary. Oversee and drive work from inception to closure

　　Cross-Functional Collaboration

　　Work cooperatively with peers, partners, and customers, understanding and carrying out verbal instructions and directions within a work group.

　　Excellent verbal and written communication skills

　　Strong critical thinking, analytical, and decision-making skills

　　Excellent project management skills and a solid ability to prioritize and be customer-oriented

　　Process Improvement: Continuously assess and improve processes, identifying opportunities to enhance efficiency and customer satisfaction.

　　Perform other duties as required and assigned. (May execute work in the field)

　　What’s Needed?

　　Ideal Candidate will have:

　　Telecommunications Experience working with network equipment installations, circuit delivery, and building wiring/infrastructure.

　　Technical understanding of telecom site surveys (route/switch)

　　Working experience in recognizing and resolving Telecom problems

　　Must have good verbal and written communication skills, problem-solving skills, customer service and interpersonal skills

　　Ability to multitask and perform in a high-paced/high-pressure environment

　　Ability to work independently or within a group to resolve issues

　　Ability to communicate with different levels of the internally and externally with our partners and customer.

　　Strong team player with a service-oriented attitude and customer focus

　　Ability to provide effective and efficient real-time support for a variety of Telecom issues and users' proven experience with solving telecom-related issues in a remote environment.

　　Software Experience:

　　Microsoft Office Tools

　　Smartsheet's

　　SharePoint

　　JIRA (internally and externally)

　　What’s in it for me?

　　Weekly Pay

　　Medical, dental, vision, 401k after preliminary waiting period.

　　Holiday Pay

　　$500/year for certifications

　　If this is a role that interests you and you’d like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

　　If this is a role that interests you and you’d like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

　　About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells

　　ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.

　　ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.