Technical Records Specialist 1

　　Posting Begin Date: 2024/01/19

　　Posting End Date: 2024/02/05

　　Category: Administration

　　Sub Category: Administrative Assistant

　　Work Type: Full Time

　　Location: Shoshone, ID, United States

　　Minimum Salary: 17.00

　　Maximum Salary: 17.00

　　Pay Rate Type: Hourly

　　Description

　　Do you want to make a difference and be part of an award-winning agency, dedicated to enhancing the quality of life in Idaho through transportation?

　　At the Idaho Transportation Department, every employee is critical to the mission and we strive to foster an innovative, collaborative workplace where employees can grow and do their best work.

　　The Idaho Transportation Department is recruiting for a Technical Records Specialist 1 position supporting our Administration and Engineering teams at our Shoshone office. This incumbent will provide a wide variety of secretarial support functions, including accounts receivable/payable and timekeeper functions. This incumbent will also be the liaison between management, other organizational units, and external and internal customers.

　　Note: Driving an ITD vehicle is a requirement of this position. Offer of employment will be contingent on a driving record review.

　　E xample of Duties

　　Perform accounts receivable and payable tasks.

　　Prepare all district correspondence, including letters, mail merges, labels and stuffing of envelopes;

　　Assist district employees as Timekeeper for timesheets which includes answering questions, verifying hours, and making payroll corrections;

　　Administer 511 alerts by inputting information and monitoring for accuracy;

　　Serve as point of contact for department personnel regarding dissemination of information to the public.

　　Serve as the District overlegal permit coordinator;

　　Reviews and processes documents;

　　Maintains a manual or computerized records system; and performs related work;

　　Gathers information, make decisions, resolve problems, and respond to inquiries;

　　Utilizes independent judgment and discretion as to the methods, policies, and procedures used to complete assignments;

　　Conducts involved searches which may require accessing and selecting multiple information sources or contact with clients, vendors, or outside sources to obtain information;

　　Performs specialized support work that involves an extensive in-depth knowledge of the program;

　　Reviews, evaluates, approves, and processes records and/or documents;

　　Provides excellent customer service to external and internal customers;

　　Schedule and coordinate travel arrangements for all D4 employees;

　　Assist the design/construction team with misc. tasks.

　　Other duties as assigned.

　　Minimum Qualifications

　　Experience:

　　Monitoring a records system to identify and correct errors;

　　Researching a variety of sources to resolve problems;

　　Interpreting, explaining and applying regulations, laws, or complex policies to carry out assignments;

　　Entering and retrieving data using a computerized records system.

　　Minimum requirements above gained by at least 6 months of experience.

　　Desired Qualifications:

　　1-2 Years of Customer service;

　　Good knowledge or practical experience using Microsoft and other office software;

　　Strong interpersonal skills;

　　Work in an environment with multiple conflicting demands and frequent interruptions;

　　Communicate effectively and tactfully with co-workers and diverse external customers, some of whom may be irate or under stress;

　　Prioritize work and meet deadlines;

　　Establish and maintain effective working relationships with others;

　　Maintain a predictable and reliable level of attendance.

　　Benefits:

　　The State of Idaho offers a robust total compensation package, including medical, vision, and dental insurance; PERSI retirement benefits; paid sick, vacation, and parental leave; and 11 paid holidays per year. For additional information related to benefits and/or State programs, please visit https://dhr.idaho.gov/StateEmployees/Benefits.html.*

　　EEO/ADA/Veteran:

　　The State of Idaho is committed to providing equal employment opportunities and prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, political affiliation or belief, sex, national origin, genetics, or any other status protected under applicable federal, state, or local laws.

　　The State of Idaho is committed to access and reasonable accommodations for individuals with disabilities, auxiliary aids and services are available upon request. If you require an accommodation at any step in our recruitment process, you are encouraged to contact (208) 334-2263 (TTY/TTD: 711), or email[email protected].

　　Preference may be given to veterans who qualify under state and federal laws and regulations.