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Technical Quality Assurance - Sr Professional I
Technical Quality Assurance - Sr Professional I-March 2024
Alpharetta
Mar 29, 2026
About Technical Quality Assurance - Sr Professional I

  Calling all innovators – find your future at Fiserv.

  We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

  Job Title

  Technical Quality Assurance - Sr Professional I

  Position Purpose :

  Fiserv is looking to fill critical testing roles that allow us to ensure the quality of the products, technical solutions and services developed for both internal and external use to provide core payment processing services to our customers. Candidates would be contributing at both an individual level as well as a team level to achieve the organization's objectives and goals around Software Quality Assurance. Exposure to projects for the leading payment-processing provider in Financial Technology space as well as experience working with existing and emerging technologies will provide candidates with career growth and core competency development. Opportunities in the current job families will exist, as well as horizontal career opportunities.

  Business Description:

  The Quality Engineering group partners with application teams to provide end to end testing services that includes automation testing, performance testing, security testing, test data management, tools support and reporting of test metrics. We leverage leading technologies and processes to achieve comprehensive test coverage and release level reporting.

  The Global Business Solutions (GBS) vertical of Fiserv delivers merchant processing services for small/medium-size businesses as well as large global merchants. The processing services range from core authorization, clearing and settlement to next-generation merchant solutions for traditional point-of-sale transaction processing as well as both e-commerce and digital-wallets solutions. Fiserv offers many industry-specific approaches for our clients. Our tenured understanding of specific industry processes and controls, regulatory matters, new technologies, changing viewpoints, evolving economic factors, sales, and marketing functions provide strong benefit to our clients.

  What you will do :

  Functional: Develops and executes formal test plans to ensure the delivery of quality software applications. Leads and participates in test planning and quality review sessions. Oversees the writing of test cases/scripts. Testing may include application, network, system, regression and user acceptance testing. Participates in daily calls as needed for appropriate discussion of testing status, defect discussion and general management of testing phase. Creates end-of-test closure reports.

  Assist in development of the end-to-end automation framework and automate tests using new/existing frameworks.

  Assist with the execution of testing for all system components, including functional and integration testing. Ensure traceability from requirements to test cases, document test cases and generate reports; generate software quality related metrics.

  Works with multiple programs/systems to serve as a project team member.

  Provides technical leadership and mentoring to less experienced individuals. Oversees training of team members.

  Works independently with senior management and technical groups globally. Utilize business, functional and/or technical expertise to effectively develop the test strategy and test plans. Leverages this knowledge to then execute the test plan, monitor results, report on progress and assist with defect triaging and management.

  Performs other duties as required

  The above statements describe the general nature of the job and should not be construed as an all-inclusive list of position responsibilities.

  What you need to have:

  Education

  Bachelor’s Degree in Computer Science, Information Technology, Information Systems, or a related field (or foreign equivalent degree) or equivalent work experience and/or Certifications.Alternative Industry/Domain

  Payment Processing for Financial Institutions. Specifically for debit cards, loans and/or credit card systems (new accounts, plastics, letters, notifications, preferences, parameter controls, payments, sales, account updates, memos, rewards, fraud, statements, collections, authorizations, chargebacks/retrievals, merchants, settlement, etc.)

  Financial services with high-volume, large-scale processing and reporting

  Skills

  Strong skills in API Testing using Rest Assured, Postman

  Strong skills in E2E Automation using Selenium

  Strong skills in developing automation frameworks using Java

  Experience in testing web, desktop and database-based applications

  Experience in executing scripts on both ‘On-Premise’ and Cloud based test environments

  Extensive knowledge of information systems elements (hardware, software, network) and their application to business functions/processes

  Knowledge of testing tools, database concepts and MS Office.

  Informed and cognizant of the key processes in the business and the business rules that affect the development and/or implementation of information systems.

  Drives continuous improvement through all processes, including but not limited to, team standards, test planning, resourcing and test execution, as well as debugging, metric collection, and reporting.

  Experience and ability to understand different forms of user and system requirements and translate them into test scripts.

  Strong troubleshooting skills.

  Ability to communicate effectively orally and in writing.

  Ability to multi-task with strong attention to detail.

  Ability to work independently and yet still be team-oriented.

  Ability to be flexible and adaptable to change.

  Ability to collaborate and build solid relationships with multiple teams within the organization.

  Effective time management in organizing and prioritizing work.

  High level of self-motivation, and a passion for testing.

  Fast learner and eager to learn.

  4+years of related Technical experience.

  Experience in distributed testing/automation/performance activities.

  Experience using collaboration software (e.g. MS Teams)

  What would be nice to have:

  Merchant Payment Processing – authorizations at either point-of-sale or Card-Not-Present (eCommerce/digital), clearing & settlement systems, merchant on-boarding, merchant reporting, fraud/security analytics.#LI-IH1

  This role is not eligible to be performed in Colorado, California, New York or Washington.

  Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

  Thank you for considering employment with Fiserv. Please:

  Apply using your legal name

  Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

  What you should know about us:

  Fiserv is a global fintech leader with 40,000-plus (and growing) associates proudly serving clients in more than 100 countries. As a FORTUNE™ 500 company, one of Fast Company’s Most Innovative Companies, and a top scorer on Bloomberg’s Gender-Equality Index, we are committed to excellence and purposeful innovation.

  Our commitment to Diversity and Inclusion:

  Fiserv is an Equal Opportunity Employer, and we welcome and encourage diversity in our workforce that reflects our world. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by law.

  We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

  Warning about fake job posts:

  Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information.

  Any communications from a Fiserv representative will come from a legitimate business email address. We will not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a secure video call. We won’t ask you for sensitive information nor will we ask you to pay anything during the hiring process. We also won’t send you a check to cash on Fiserv’s behalf.

  If you see suspicious activity or believe that you have been the victim of a job posting scam, you should report it to your local FBI field office or to the FBI’s Internet Crime Complaint Center.

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