Date Posted:

　　2023-11-16

　　Country:

　　United Kingdom

　　Location:

　　Otis & Subsidiaries Leicester, 123 Abbey Lane, Leicester, LE4 5QX, UK.

　　We are now looking to internally appoint a T Desk Technical Lead to fully support business operations with the realization of company TQ sales objectives. Primary activities will include supporting a new team of T Desk Assistants with the production of ‘TQ’ quotations along with follow up on open quotations to secure orders from the customer, in an efficient and accurate manner.

　　Key Accountabilities:

　　Assist with daily quotations accurately from various sources – technical know-how (time required/hours required)

　　WWJSSS items – confirm required, and advise quotation details

　　Engineers Upgrade app leads for non-package items

　　Insurance reports – requiring T&M elements – from the wording in the report be able to advise the team what is required to be quoted and how it should be worded to get the best message across to the customer

　　Otis Survey app recommendations – what is required to be quoted

　　Establish required hours and material requirements via various sources - Speaking direct with the route engineer, using the current FOD team for guidance and understanding MOD/TQ

　　Develop the team understanding of what content is required for the quotation through experience

　　Assist with quotation wording – Turning a limited description of the job into a customer friendly non-technical easy to understand format

　　Follow up on quotations where a customer may have a technical question inrelation what was issued.

　　Collating learnings from discussions with client and team to improve process/quality/collateral and create new packages

　　ND package sale review - Do we need to increase or decrease material or labour costs? Based of operational feedback

　　Help develop collateral to support new and existing packages with support of Marketing sales team

　　Candidates will be:

　　Willing to learn on the job and improve their skill set

　　Able to spend time away from the office if needed to gain knowledge on products (when needed)

　　Self-motivated with a desire to drive the business forward

　　If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.

　　Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio.

　　You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.

　　When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge. 

　　We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.

　　Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here (https://www.otis.com/en/us/our-company/esg) .

　　Become a part of the Otis team and help us #Buildwhatsnext!

　　Otis is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at [email protected] .

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　　We go to great lengths to hire and develop the best people, and offer a supportive environment where employees are motivated and empowered to perform at their full potential. Today, we continue pushing the boundaries of what's possible to thrive in a taller, faster, smarter world.