About the New York City Customer Welcome Center:

　　The Customer Welcome Centers are the epicenter of HP's Executive Engagement Strategy. We are looking for a passionate leader to join our Customer Experience Program team in New York City . The role offers a unique opportunity to join our team and have full exposure to exciting technologies and innovative businesses at HP Inc.

　　We are looking for unique mastery and recognized authority on relevant subject matter related to the HP suite of Print and Personal Solutions portfolio.

　　This is a highly visible role, representing one of the world’s leading IT Companies to their most valuable customers and partners. The successful candidate will be an energetic, self-starter who is detail oriented with excellent communication and people skills.

　　This role will drive technical infrastructure for the CWC experience and works closely with sales, product/solution teams, marketing, and key stakeholders. Day-to-day will include working closely with executive teams across the company, including the C-suite, to provide exemplary support and organization around critical senior-level sales meetings. This is an on-site role based in New York City.

　　Major Responsibilities

　　Perform the technical operations for and support the customer activities.

　　Work with CWC team members to demonstrate products live and recorded for briefings, webinars, and other activities.

　　Partner with business teams to deliver the customer briefings, webinars, and special events.

　　Manage the logistics of the in-person and virtual customer activities.

　　Technical support for the CWC team including meeting rooms, demo spaces, products, webinars, and on-line activities.

　　Maintain computer, A/V, and IT support infrastructure to deliver customer activities.

　　Maintain a working relationship with HP IT to leverage their support for network infrastructure, hardware, and software.

　　Maintain operational readiness of the physical meeting/demo spaces, physical and virtual demo products, and virtual

　　collaboration platforms.

　　Learn and maintain a current knowledge of HP products and strategy

　　Use a CRM system to manage work and provide periodic activity reports.

　　Education and Experience Required:

　　Bachelor’s degree

　　Technical skills to demonstrate technology to customers/partners

　　Enjoy customer interaction

　　Strong interpersonal skills; ability to work as part of a team.

　　Ability to interface effectively with all levels of management and functional disciplines.

　　Advanced technical knowledge and experience with virtual platforms a plus.

　　Proven experience in audiovisual setup, troubleshooting, and technical support.

　　In-depth knowledge of audiovisual equipment, including displays, projectors, sound systems, microphones, and video conferencing systems.

　　Familiarity with video conferencing software, presentation tools, and connectivity options.

　　Project or Program Management experience, is a plus

　　#LI-POST

　　About HP

　　You’re out to reimagine and reinvent what’s possible—in your career as well as the world around you.

　　So

　　are we. We love taking on tough challenges, disrupting the status quo,

　　and creating what’s next. We’re in search of talented people who are

　　inspired by big challenges, driven to learn and grow, and dedicated to

　　making a meaningful difference.

　　HP is a technology company that operates in more than 170 countries around the world united in creating technology that makes life better for everyone, everywhere.

　　Our history: HP’s commitment to diversity, equity and inclusion – it's just who we are.

　　From the boardroom to factory floor, we create a culture where everyone is

　　respected and where people can be themselves, while being a part of

　　something bigger than themselves. We celebrate the notion that you can

　　belong at HP and bring your authentic self to work each and every day.

　　When you do that, you’re more innovative and that helps grow our bottom

　　line. Come to HP and thrive!

　　Equal Opportunity Employer (EEO):

　　HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).