Employment Type:

　　Full time

　　Shift:

　　Evening Shift

　　Description:

　　Be a Part of remarkable team!!

　　What this position can do for you!

　　Full time schedule, (40 hours per week)

　　Located in the Ann Arbor/Ypsilanti, Michigan with easy access to US-23, M-14, and I-94.

　　Full benefits package (Medical, dental, vision, Paid Time Off, Retirement Savings Plan, Tuition Reimbursement, Life Insurance, Short/Long Term Disability)

　　Competitive pay scales: based upon experience

　　Opportunity for growth and advancement throughout Trinity Health in 18 different states!

　　Saint Joseph Mercy Health System is part of Trinity Health a national Catholic health system with an enduring legacy and a steadfast mission to be a transforming and healing presence within the communities we serve.

　　GENERAL SUMMARY

　　Under general direction provides coordination of a PFS Team's activities. Monitors Team's inventory of work and proficiency and effectiveness of activity completion; recommends and implements improvements. Identifies issues and situations which will enhance Team's abilities. Prepares documentation and training experiences. Empowered by Team Manager to coordinate the Team's functional activities.

　　ESSENTIAL DUTIES AND RESPONSIBILITIES

　　Demonstrates hands-on knowledge of procedures and processes unique to assigned Team; demonstrates ability to readily acquire new knowledge.

　　Actively participates in interviewing and hiring new Team members; provides input for selection and decision.

　　Assists Manager with evaluation of Team member performance; provides input for evaluation.

　　Evaluates work flows and processes; identifies and makes recommendations for improvements; measures changes and assesses impacts.

　　Identifies training and educational opportunities and needs; obtains training and collaborates in training Team members; coordinates required training activities.

　　Encourages and fosters Team empowerment in work activities; demonstrates ability to regularly perform the functions of any Team member; solicits input and feedback from Team members.

　　Completes and maintains associates timecards and attendance records.

　　Serves as problem-solver and resource person for Team's work processes and issues; accountable to resolve problems referred by Team members.

　　Gathers data to measure Team effectiveness and productivity; prepares necessary reports or summaries of Team activities.

　　Demonstrates knowledge and skills to effectively interact with systems utilized by PFS department (e.g., Registration, Medipac, personal computers, 3rd party, etc.).

　　May interact with patients, Finance, Medical Records, clinical department (managers, front-line users), Mercy Information Systems, Physicians, third-party Representatives.

　　Interviews, trains, evaluate staff. Develops, evaluates, and implements staffing resources, supplies needed to maintain cost effectiveness.

　　Estimates future needs and makes recommendations concerning supplies, equipment and other capital expenditures.

　　Reviews, approves, and processes inquiries and patient/insurance refunds within identified procedural dollar ranges.

　　Maintains the confidentiality of information acquired pertaining to patient, physicians, employees, and visitors to St. Joseph Mercy Hospital. Discusses patient and hospital information only among appropriate personnel in appropriately private places.

　　REQUIRED EDUCATION, EXPERIENCE AND LICENSURE

　　Education: Requires Associates degree in Business Administration.

　　OR

　　Experience: Three to five years related experience.

　　REQUIRED SKILL AND ABILITIES

　　Demonstrated ability to acquire and implement new ideas and processes with little difficulty.

　　Interpersonal skills to effectively communicate with patients, Team members, PFS co-workers, other SJMHS department representatives.

　　Organizational skills to create work plans and time schedules.

　　Demonstrated knowledge of skills and terminology required by work in assigned Team.

　　Analytical ability to effectively and efficiently resolve a broad range of PFS problems.

　　Critical thinking and problem-solving skills.

　　Fluent with Quest techniques and tools.

　　Demonstrated knowledge with SJMHS mainframe Registration, Patient Accounting Systems and network applications.

　　The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be a complete list of all duties performed.

　　For more information regarding career opportunities with Saint Joseph Mercy Health System please visit www.stjoeshealth.org/careers .

　　Our Commitment to Diversity and Inclusion

　　Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.

　　Our Commitment to Diversity and Inclusion

　　Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

　　Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.

　　EOE including disability/veteran