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Team Lead, Drayage Operations
Team Lead, Drayage Operations-June 2024
Port Coquitlam
Jun 21, 2025
About Team Lead, Drayage Operations

What you’ll do

The Team Lead will lead a group of planners and analyst in a variety of planning, execution, and analytical tasks. You will oversee all events necessary to effectively manage the transportation of import ocean containers from the Ports in Vancouver, Halifax, and Prince Rupert to CTC’s transload facilities. The team lead position helps to manage various challenges and opportunities that come with the complexity and nuances of Canada’s gateways for ocean imports. The Team lead will also oversee the planning and coordination of transportation requirements for export shipments associated with our Vancouver area customer base. In addition, they are responsible for managing third party service providers relationships to ensure transportation requirements are met and run efficiently.

You will be responsible for supporting all daily activities. Including participating in the hiring of new employees, support the training and development of individual team members, and participate in completing annual performance reviews and assessments.

Ensure the smooth and timely execution of process flows and programs

Communicate and interact with the International Transportation team, increasing synergies and efficiencies between drayage and transload operations.

Communicate with drayage partners, exporters, ports, and off dock container yards to establish new and innovative ways to improve drayage operations.

Supervise a team of two business analyst, two operations planners and 4 dispatchers that manage third party drivers and chassis fleet.

Suggest, develop, and implement process improvements

Manage and maintain relationships with third party service providers to balance the flow of containers, chassis, and all drayage activities.

Identify cost control and areas of potential savings.

Identify and develop new opportunities within the local market.

Develop and maintain triangulation opportunities.

Be familiar with policies and continually promotes and supports the companies code of conduct and vision.

Coordinates cross-functional initiatives to support Transportation annual objectives.

Manage the teams vacation calendar and payroll.

Participate in daily planning to support operations and increase efficiency initiatives.

Manages invoice in COUPA.

Reviews opportunities to onboard new Dispatch/Planning system.

Works with Fleet Services to source and maintain GPS for CTC Chassis Fleet.

What you bring

5 – 6 years experience within the logistics or transportation fields.

Post secondary education with preference given to candidates with degrees/diplomas within the logistics or transportation fields.

Experience in Retail Distribution, 3PL and Federal/Provincial operation regulations.

Familiar with the processes involved associated with importation and exportation of goods in/out of Canada.

Good understanding of marine, trucking, and rail industries as well as port terminal reservation

Port experience also an asset.

Proficient skills with Microsoft Office (Excel, Word, Power Point and Access)

Ability to work both independently and in a team environment.

Ability to prioritize work and meet tight deadlines.

Demonstrated time management skills (eg meeting project deadlines)

Strong interpersonal and communication skills (written and verbal)

Action oriented and takes initiative to resolve issues in a professional manner and to follow up on expediting efforts while maintaining relationships.

Must be able to motivate team members, drive change and maintain a positive environment in an area that experiences frequently challenges and change (both system and process)

Positive attitude and demeanor, ability to remain calm and composed under pressure.

Delegation skills for both workload sharing and team development perspectives.

Hybrid

We value flexibility. We have adopted a hybrid work model whereby employees use a combination of working in office and virtually in service of outcomes. Each leader is empowered to decide what work is best achieved in person based on the unique needs of their team.

About Us

Canadian Tire Corporation, Limited (“CTC”) is one of Canada’s most admired and trusted companies. With more than 90 Owned Brands, 1,700 retail locations, financial services, exemplary e-commerce capabilities, and exciting market-leading merchandising strategies. We dream big and work as one to innovate with purpose for our customers at every level of our business, investing in new technologies and products, and doubling down on top talent to drive the company forward. We offer competitive salaries and wages to CTC employees, as well as store discounts, supported learning through our Triangle Learning Academy, Canadian Tire Profit Sharing, and retirement and savings programs for eligible employees. As part of our enhanced flex benefits program, we offer mental health benefits in the amount of $5,000 per year for benefits-eligible employees and their families, including total well-being, and mental health tools and resources for all employees. Join us in helping to make life in Canada better through living and working our Core Values: we are innovators and entrepreneurs at our core, outcomes drive us, inclusion is a must, we are stronger together and we take personal responsibility. It is an especially exciting time to join CTC and its family of companies where career opportunities are wide-ranging! Join us, where there's a place for you here.

Our Commitment to Diversity, Inclusion and Belonging

We are committed to fostering an environment where belonging thrives, and diversity, inclusion and equity are infused into everything we do. We believe in building an organizational culture where people are consistently treated with dignity while respecting individual religion, nationality, gender, race, age, perceived ability, spoken language, sexual orientation, and identification. We are united in our purpose of being here to help make life in Canada better.

Accommodations

We stand firm in our Core Value that inclusion is a must. We welcome and encourage candidates from equity-seeking groups such as people who identify as racialized, Indigenous, 2SLGBTQIA+, women, people with disabilities, and beyond. Should you require any accommodation in applying for this role, or throughout the interview process, please make them known when contacted and we will work with you to help meet your needs.

We are one of Canada’s most admired and trusted companies. With world-class owned brands and exciting market-leading merchandising strategies, we are continually innovating with purpose: to excite and serve Canadian customers from coast-to-coast. We are connected to communities, big and small, from coast-to-coast, offering products and services that reflect the diverse nature of every one of them. From sports to outdoors, automobiles to homes, we know and understand life in Canada like no other retailer can.

We are always on the lookout for curious, creative people who are able to navigate and excel in a rapidly evolving retail environment. If you’re ready to take on new challenges – be it in digital, IT, marketing, data analytics, merchandising, or one of the many other roles we have – there is a place for you here, so apply today.

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