Company OverviewAt Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we're living up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer - safer communities, safer schools, safer hospitals, safer businesses - safer everywhere. We're building integrated technologies that help protect people, property and places. We're connecting public safety agencies and enterprises - enabling the collaboration that's critical for a more proactive approach to safety and security. We're committed to solving for safer every day because the work we do here matters.Department OverviewAt Motorola Solutions, we help people be their best in the moments that matter. We help firefighters see around buildings and police officers see around street corners. Our work is very meaningful, impactful, and cutting edge and we invite you to explore it. We are the Best!Motorola Solutions is a world leader in the field of professional mobile communications systems with an impressive heritage of technological innovations and a global base of installed systems. The group's main business is the implementation of mission-critical digital mobile communication systems for Government & Public Safety Communications customers.Job DescriptionNote: This position requires up to 75% of travel. The candidate MUST reside in or be open to relocation to the state of Washington.Responsibilities include optimization and support of complex communication systems:Provide technical support of specialized systems and product applications including advanced troubleshooting of software-driven electronics, provisioning of communication system infrastructure, and performance optimization of RF and Broadband architecture including, but not limited to, legacy analog, advanced digital P25, and data infrastructure.Program, configure, optimize, test, and document complex communications systems.Provide weekly reports of activities and accomplishments.Must have solid knowledge of wired communications systems, such as local area networks (LAN) and wide area networks (WAN), and must be proficient in computer network installation, configuration, and maintenance systems including cabling, routers, switches, firewalls, and bridges.Must be capable of installation of server hardware/OS and software infrastructure and troubleshooting to resolve system/application-related issues.Must have strong knowledge of R.F. systems, such as transmitters, receivers, and antenna networksMust have strong knowledge of standard telephony and dedicated data circuits, as well as knowledge of packet switching techniquesMust be highly computer literate with proficiency in MS Word, Excel, Outlook, and AccessMust have strong self-management skills and "people" skills to work closely with Motorola's customers and subcontractor (MSS) community, as well as Motorola Sales, Engineering, Project Management, and customer service teamsMust be self-motivated and self-managed to perform the required duties at a distance from direct supervisionMust be able to solve customer problems quickly during stressful situationsDuties may also include:Perform preventative maintenance routines to ensure proper system operation with focus on trend analysis and documentation of resultsDevelop solutions to complex technical problems encountered as part of system implementation, upgrades, or support issuesTotal familiarity with the latest technologies and troubleshooting techniquesTeam with engineering, project management, and sales personnel to effectively design, implement, optimize, and cutover advanced communication systems which meet or exceed customer expectationsPreferred Skills:Experience with logging recording systems, RF interfaces, wired/wireless communicati